The pet store POS that keeps customers—and their pets—coming back

Lightspeed Retail keeps your store running smoothly so you can focus on delighting shoppers and their animal pals.

Stock more of what sells.

Whether you’re selling pet food, accessories, toys—or all of the above—Lightspeed lets you set up a catalog loved by your customers, plus their furry, feathery and scaly friends.

  • Easily build your catalog by adding products in bulk or entering them into the system
  • Use categories and tags to keep your inventory organised
  • Order products at the right time with re-order points and visible stock levels
  • Stay on top of purchasing with features like built-in POs and consolidated orders
A photo of a dog in a pet store overlaid by a product.

Fetch the right business insights at the right time.

Lightspeed's robust and customisable reporting capabilities keep you up-to-date, no matter where you are.

  • Surface that exact metrics and data you need with interactive reports
  • Track pet names, breeds, brand preferences and more with customer profiles
  • Use mobile-friendly reports that keep you updated whether you're in-store, at home or on the go
  • Track trends over time and make smart business decisions today and in the future

Automate your supplier information with B2B Catalog

Access thousands of products synced straight to your POS. Add pre-loaded product information from your suppliers to your POS, saving time and ensuring your product data is accurate.

  • Add key product information from thousands of popular pet store suppliers to your POS with a single click.
  • When receiving products or adding products to a PO, you can search the B2B Catalog for a product by name, keyword or UPC.
  • Import all the product data a brand has uploaded on the product, including UPC, MSRP, description, image and name.

A pet store POS that powers your business in-store and online.

Keep up with your customers and their pets across physical and digital channels. Lightspeed Retail lets you sell anything, anywhere.

  • Launch a well-designed and SEO-friendly ecommerce website loaded with all your products
  • Sell on online marketplaces and social networks like Facebook and Instagram
  • Sell anything—including physical goods, services and subscriptions for pet food and grooming
  • Keep in touch via email and SMS with Lightspeed Loyalty and Marketing powered by Marsello
pet shop, in the foreground iPhone showing notification form pet webshop

Offer pet services in addition to products.

Help your customers keep their pets well-groomed and taken care of. With Lightspeed Retail, you can sell services alongside your products all on one platform.

  • Provide quotes to your customers for services like grooming and pet care
  • Keep pets well-taken care of across all your shops with multi-store customer profiles
  • Add notes and service status updates using custom fields
It's really a critical piece to help the growth. When we open a third store, we just have to plug in a computer, and everything's going to be there.
Susi Resner, Jungle Bob’s Reptile World

Everything you need to process sales and get paid in one place.

Accept any amount, with any card, from any issuer all with one predictable rate. Plus, easily take tips with customisable dynamic tipping. No third-party accounts, no hidden fees—just fast and secure embedded payments.

Top pet shop tools available with Lightspeed Retail

Increase customer loyalty and retention with marketing automation.

Showcase your in-store inventory on Google to help drive foot traffic to your store.

Track hours, create schedules and manage labor costs with this employee management tool.

Quickly launch marketing campaigns and manage your email lists by syncing your customer data with Mailchimp.

Considering the switch to Lightspeed?

Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts will support you each step of the way.

  • Get fast 24/7 support
  • One-on-one onboarding
  • Dedicated Account Manager to answer every question
Image of a Lightspeed customer support team member ready to assist you
Sleek and sophisticated point of sale display with recipt printer and portable handheld payment device.

Retail POS hardware? We've got it.

Whether you're stationing your POS on the counter or walking around with an iPad, Lightspeed will help you find the right retail hardware setup. Your perfect wireless experience awaits.

Let's talk about what Lightspeed can do for your pet store

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Your pet store toolkit

Lightspeed is your partner in retail success. Start optimizing your operations with these free resources.