An agnostic retail platform that integrates with best-in-class solutions
Sell everywhere
Whether you’re selling online, offline, or on social media, Vend helps keep your channels tightly connected so you can sell, manage, and fulfill orders centrally.
Payments, your way
Vend is payments agnostic. We let you use your preferred payment provider, and we don’t take a cut out of your sales.
Streamline your back-office
Integrate Vend with all your back-office tools, including your accounting system, CRM, ERP, and supply chain platform.
Take the “hard” out of hardware
Vend plays nice with your payment terminals, barcode scanners, and receipt printers. Our software works on any device with a web browser, allowing you to use it on your iPads, Macs, and PCs.
Simple to use and deploy
Digital transformation doesn’t have to be overwhelming
Designed with busy retailers in mind, Vend retail software helps you and your team get up to speed in minutes.
Our team has your back every step of the way
Let our retail specialist craft a customize go-live plan that covers launching and implementing the solution. We'll even configure the system plus migrate your data for you.
Access the data and tools you need from anywhere
Vend’s cloud-based retail platform allows you to have the info you need no matter where you are. Plus, updates are made automatically, so you’ll always have the latest version of the software.
See why 20,000 customer locations love Vend's retail platform
“We’ve truly transformed our business since moving to Vend. For an established retail business like ours, EISOL has given us great advice on streamlining business processes.”
Puah Disheng Dickson, Director, Osmose
Fashion ∙ 5 stores ∙ SG
“Vend is very simple but very comprehensive. It enables us to do stock management and inventory control, as well as all the traditional things you associate with your point of sale.”
Chris Balogi, Director of Global IT, Jurlique
Health & Beauty ∙ 120 stores ∙ AU
“Vend has allowed us to simplify our retail operations and focus on new channels for growth.”
Bob Milligan, Retail Operations, ShopNASA
Home & Gifts ∙ 3 stores ∙ US
“Vend’s easy-to-use platform and overall user-friendliness quickly transformed us into retail experts. We can set targets, export customer data, and (most importantly) complete a sale with ease.”
Jake Cooper, Marketing and Events Coordinator, Selftraits, Selftraits
3D Printing ∙ 1 store ∙ CA
Scale quickly and with ease
Vend grows with you
Add new stores or locations with just a few clicks. Whether you have two, 10, or 20 stores, Vend makes scaling your operations a breeze.
Easily manage multiple locations
Stay on top of all your locations. With Vend you can manage your catalog centrally and easily transfer stock between stores.
Understand your business and customers
Vend's retail platform is equipped with detailed analytics capabilities. Build your own reports to figure out what's going on in your business. Enjoy the ability to get real specific on how different locations, items, and employees are doing.
Customize Vend to meet your needs
Access capabilities unique to your business
Each business is different, which is why we designed Workflows, a collection of APIs that give you the ability to customize Vend to suit your needs.
With Workflows, you can do things like:
- Require ID verification for age-restricted items
- Implement discounts for specific combinations of products
- Prompt cashiers to record serial numbers when shoppers buy items like electronics
- Integrate with scales when customers purchase items priced by weight
Your top retail questions, answered
Need a tailored solution? If you are looking for a personalised solution to fit your specific needs, we’re here to help.
As a first step, we suggest you talk to one of our Retail Solution Specialists about your business, and the specific features you require. Then our team can provide you with a custom solution for your business, and let you know if Vend is going to be a good fit.
We understand that you’re likely to have some pretty complex workflows for your business in place already. Vend works with a number of other business and productivity apps to help you do more online.
Connect your sales, customer and product data in real time to a marketplace of business apps. Streamline and automate your retail operations, save hours of time each day double entering data, and trade seamlessly on multiple channels.
Customize Vend with our API. Go even further and do anything you want with your Vend store, by building your own custom software solution on our world-class API.
We have a number of options for getting your employees up to speed and comfortable using Vend. Go to our fun Getting Started Guide and Vend University for video tutorials, articles, and other resources about how to use Vend (and how to be a better retailer in general).
For a more personalized service, Vend offers custom training packages for you and your staff. Find out more.
You can also search our global network of Vend experts who provide hardware, advanced POS training, and custom business solutions.
As far as crashes or outages, our entire server is backed up to the hour so in the (highly unlikely) event that something goes wrong, your data will remain safe.
If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Vend.
In terms of switching over to Vend, your dedicated Senior Account Manager will work with you behind the scenes to get everything set up correctly for the targeted switchover date. This means you don’t have to worry about any downtime as you make the switch to Vend.
We wouldn’t want you to get to get stuck either. Fortunately, Vend support is available 24 hours a day, 7 days a week.
As a multi outlet customer you’ll also have your own dedicated Senior Account Manager working with you to ensure your transition to Vend is a smooth one, and to also help you with any problems you encounter.
Of course! It’s easy to open your shop window to the world and connect to the ecommerce stores you love. Products, inventory, customers and sales are synced in real-time across your channels, and can all be managed centrally from Vend. Talk to one of our Retail Solution Specialists so they can get you set up with an in-store and online solution to suit your business needs.
Vend partners with world-leading payment solutions to bring you the best options, rates and benefits for your business. We also partner with payment gateways that let you use Vend integrated payments with a wide range of banks and merchant service providers, meaning you may not need to switch from your current provider. To see what’s available in your region, get in touch with us today.
If you’d like someone to come in and help with the implementation of Vend, then we have partners in various cities all around the world who would be happy to come to you. These Vend partners can set up your POS system and educate you and your employees on how to use it. That way, you can focus less on the technical details and do more of what is important to you.
Click here to view our expert directory and locate a Vend partner near you. Can’t find one in your area? Vend also offers professional services which are designed to take the pain out of migrating from your current POS system. Find out more. As a multi outlet retailer you’ll also have a dedicated Senior Account Manager to assist your business remotely.
It’s very likely that Vend will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Vend successfully with printers we’d never even heard of.
But to be sure, swing by Vend’s Hardware Guide as well as our Recommended Hardware Page for detailed specs on the hardware, peripherals, and computers compatible with Vend.
Can’t find your existing hardware on our list of recommendations? Contact our Retail Solution Specialists below to see how Vend works with your store’s existing hardware.
Yes, Vend can help your franchise businesses improve productivity and significantly cut costs. Talk with one of our Retail Solution Specialists today about how Vend can work for your existing franchises.
