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Customer Experience Archive
We don’t need to tell you that the days of traditional shopping are behind us. Customers today are …
One of the things that makes running a retail store so interesting and fun (most days) is the …
The last 12 months shook up the retail industry like never before, but now the dust is starting …
This is a post by Cara Wood and Francesca Nicasio. Customers: where would we be without them, right? …
Happy (almost) Valentine’s Day, retailers! Since the day of hearts is upon us, we thought it’s high time …
Quick take: Good customer service means meeting your customers’ needs in a timely, efficient, and pleasant way. In …
The holiday shopping season is definitely in full swing, with just weeks to go before Christmas day. And …
We’ve heard our fair share of interesting retail tales, but 401 Games has one of the most memorable …
Zoe Neuner began her business career at the intrepid age of 20 and now runs three fashion and …
This week, we’re putting the spotlight on Floorplay Socks, one of Canada’s best specialty stores for socks. With …
