This week, we’re putting the spotlight on Floorplay Socks, one of Canada’s best specialty stores for socks. With …
One of the biggest challenges with running a multi-store retail business is creating a cohesive experience across all …
This is a post by Cara Wood and Francesca Nicasio. Customers: where would we be without them, right? …
“Contactless shopping” is a term that’s been making waves in the retail industry, and for good reason: COVID-19 …
This is a post by Alexandra Sheehan and Francesca Nicasio Editor’s note: This post has been updated to …
Continuing our book tour of sorts we meet ruthless curators who keep calm and carry on in the …
Happy (almost) Valentine’s Day, retailers! Since the day of hearts is upon us, we thought it’s high time …
By Jasmine Glasheen Setting foot in a retail store is a holistic experience. Every part of your in-store experience …
Stress levels can run pretty high this time of year, so you’re more likely to experience difficult customers. …
While there are many things that can affect the in-store experience (e.g. products, prices, store environment, etc.) customer …
