Who: Lorenzo Uomo
Where: Wellington, New Zealand
Just like how we at Vend love a good cake, the folks at Lorenzo Uomo love a good suit. Based in the heart of Wellington’s Central Business District, Lorenzo Uomo is a boutique menswear store with high hopes of city-wide domination – and doing it all in a nicely cut suit, of course. Whether your a connoisseur of slim ties, a fiend for a well-tailored three-piece, or a total novice, the team at Lorenzo will be able to make sure you’re looking your best.
What is the passion behind Lorenzo Uomo?
We specialise in the finest men’s suits, shirts and accessories. We pride ourselves on our customer service and our wide selection of fits and cloths to suit any occasion (pun intended). We’ve been operating in Wellington for over 10 years. We love the city and love dressing the men in it!
What brought you to Vend and how’s it been so far?
We came across Vend when we were looking to upgrade our old POS system to something more modern. We actually came across it by searching the online POS systems that best integrated with our Xero accounting software and they suggested Vend. We implemented it in November 2013 and have never looked back. Vend allows us to do 99% of what we need from a POS System in a retail environment and we are confident that through the responsive and helpful people at Vend it will soon be 100%. Our favourite feature about Vend is the ability to keep accurate customer records in a user friendly, easy way. Customer satisfaction and interaction is the most important part of our business and the Vend customer lists and loyalty programmes really allow us to continue that personal experience after the customer walks out the door in his new suit!
Do you have any advice for those new to retail entirely?
Retail is a service industry; it’s all about the people, the passion and the product. Love what you are selling; get passionate about it and you will be surprised how easy it is to get your customers passionate about it too!
– Samuel Williamson, Manager, Lorenzo Uomo
Do you have an awesome success story that’ll help other Venders to win too? Share it with Grace and the 10,000-strong Vend community.
About Grace O'Hara
Grace is a Marketing Assistant at Vend and helps make cool things happen behind the scenes. She enjoys talking to incredible Vend retailers from around the world and making the world a better place with her side projects. You can get in touch with Grace by email or connect with her on Google+.