Ministry of Supply manages stock & sales across 7 stores with Vend.

MoS wanted to find a system that could support them at two stores and beyond. Vend has continued to deliver through MoS’s expansion to eight stores within two years.

MoS now uses Vend to manage sales and inventory across all seven stores, utilizing its features to help with stock takes, replenishment plans and merchandising decisions. Vend’s easily filterable reports helps the team decide which stores should receive certain stock, and they can quickly transfer and return stock between locations.

“Vend made it possible for us to have inventory accountability across our stores which was crucial since we fulfill online orders from stores” says Sarah. “The additions to functionality - such as the Vend iOS app - have allowed us to become more efficient in conducting inventory counts, and the intuitive POS design has helped us prevent sales errors. We can also be nimble in adding SKUs to our stores given the ease to add products to our Vend store.”

Vends integration with Shopify gives MoS a one-stop-shop sales report for all channels. By pulling reports that cover sales both in-store and online, they save time and can make better decisions thanks to easily accessible data.

It was the inventory and reporting features that brought Ministry of Supply to Vend, but the system has exceeded expectations and helped grow every part of their business.

As well as delivering the inventory and reporting features they needed, MoS found plenty of added benefits from switching to Vend.

The intuitive design of the system makes opening and closing the store quick and easy, and helps prevent errors. The search functions help make sure staff can find products quickly, keeping checkout time down. “The Vend POS System saves a lot of time training new staff because of its simplicity and customization features” says Sarah. “The ability to group together product categories and completely customize the PoS display screen for different outlets makes the system easy to follow in our different stores.”

As MoS grows, Vend makes it simple to open stores, add registers, and saves time training new staff. The flexibility in the cashier sell screen helps them to be more nimble with merchandising decisions and customize the system depending on location.

Recently, the team started to use Vend’s newly released Scanner App to manage their inventory counts. The iOS app allows associates to count inventory from their iPhones, syncing easily with Vend. “It is particularly useful because it allows multiple associates to count items at the same time” adds Sarah. Paired with Vend’s existing inventory count features, it has saved the team time running their monthly cycle counts and quarterly full inventory counts.