Bring everything together with Vend POS,
reporting, and best-in-class inventory management
All the tools for multi-location retailers to
sell, manage, report and grow
Sell more on every channel
Give your staff the tools to offer customers a beautiful, mobile checkout with digital receipts and integrated payments. Sell on iPad, Mac or PC, and take your store online with leading ecommerce integrations. Painlessly manage inventory and orders, however you click, collect or fulfill them across locations.
Take control of your inventory
Always know where you stand by having the team perform full or partial inventory counts. Easily balance and transfer your inventory between locations. Quickly add products one at a time or by the thousand. We’ll make sure you always have the right things to sell, in the right places, at the right time.
Make reporting count
Vend shows what actually makes you money and what doesn’t — so whether you’re opening your second store or your 21st, you can use our real-time insights to make smarter, more profitable decisions. Drill down into product data, sales targets, margin, cost of goods, customer records and product performance reports.
Grow your business in every way
Add new sales channels and locations at the click of a button. Check on stores like you’re always there, even when you’re not. Connect to other apps — or build custom integrations — to manage your whole business in the cloud. Upskill the team with our extensive how-to resources, guides and topical blogs.
Media around the world are talking about Vend
Join the 20,000+ retailers that love using Vend
“We use Vend to run all customer transactions, make sure our inventory is constantly updated, and communicate effectively with our artists.”
Catherine Cramer, Store Operations Manager at Brika
Homewares & Gifts ∙ 7 stores ∙ CA
The one platform for multi-outlet retail
Advanced tools, designed for retail
Vend’s intuitive POS software is designed to keep your retail at the front of change. Get the comprehensive solution to run your stores – with point-of-sale, product and advanced inventory management, customer management, and reporting that gives actionable insights. Easily add new users, registers, sales channels, or locations as you grow. Worry less with an online system that always backs up your data, so you can check in on your business from anywhere.
Our open platform brings your technology together
Access the best technology for your business. We work across iPad, Mac or PC, and with popular hardware. Our open platform is native to the internet so it’s simple to connect your other systems like integrated payments, ecommerce or wholesale management, or to develop your own custom extensions on our open API. Our best-in-class integrations with leaders like Xero for accounting and Deputy for employee scheduling further deliver the best, bespoke solutions for your needs.
Real help, when and how you need it
We’re committed to your success. That starts with getting you well set up, and continues throughout your journey with Vend. Our award-winning support team have thousands of hours of experience so there’s always someone at the end of the phone — or chat or email — who understands what you need. Access our huge library of educational videos and help articles to learn how to maximise the value from Vend at your pace.
Frequently asked questions
Get honest (non-salesy) answers to your top questions about switching to Vend.
Need a tailored solution? If you are looking for a personalised solution to fit your specific needs, we’re here to help.
As a first step, we suggest you talk to one of our Retail Solution Specialists about your business, and the specific features you require. Then our team can provide you with a custom solution for your business, and let you know if Vend is going to be a good fit.
We understand that you’re likely to have some pretty complex workflows for your business in place already. Vend works with a number of other business and productivity apps to help you do more online.
Connect your sales, customer and product data in real time to a marketplace of business apps. Streamline and automate your retail operations, save hours of time each day double entering data, and trade seamlessly on multiple channels.
Customize Vend with our API. Go even further and do anything you want with your Vend store, by building your own custom software solution on our world-class API.
We have a number of options for getting your employees up to speed and comfortable using Vend. Go to our fun Getting Started Guide and Vend University for video tutorials, articles, and other resources about how to use Vend (and how to be a better retailer in general).
For a more personalized service, Vend offers custom training packages for you and your staff. Find out more.
You can also search our global network of Vend experts who provide hardware, advanced POS training, and custom business solutions.
As far as crashes or outages, our entire server is backed up to the hour so in the (highly unlikely) event that something goes wrong, your data will remain safe.
If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Vend.
In terms of switching over to Vend, your dedicated Senior Account Manager will work with you behind the scenes to get everything set up correctly for the targeted switchover date. This means you don’t have to worry about any downtime as you make the switch to Vend.
Most people who switch to Vend never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Vend customers and what they have to say about the POS.
However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.
You can also register for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty Retail Solution Specialists for any specific questions or concerns and they’ll help you decide if Vend really is right for you.
We wouldn’t want you to get to get stuck either. Fortunately, Vend support is available 24 hours a day, 7 days a week.
As a multi outlet customer you’ll also have your own dedicated Senior Account Manager working with you to ensure your transition to Vend is a smooth one, and to also help you with any problems you encounter.
Of course! It’s easy to open your shop window to the world and connect to the ecommerce stores you love. Products, inventory, customers and sales are synced in real-time across your channels, and can all be managed centrally from Vend. Talk to one of our Retail Solution Specialists so they can get you set up with an in-store and online solution to suit your business needs.
If you’d like someone to come in and help with the implementation of Vend, then we have partners in various cities all around the world who would be happy to come to you. These Vend partners can set up your POS system and educate you and your employees on how to use it. That way, you can focus less on the technical details and do more of what is important to you.
Click here to view our expert directory and locate a Vend partner near you. Can’t find one in your area? Vend also offers professional services which are designed to take the pain out of migrating from your current POS system. Find out more. As a multi outlet retailer you’ll also have a dedicated Senior Account Manager to assist your business remotely.
It’s very likely that Vend will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Vend successfully with printers we’d never even heard of.
Can’t find your existing hardware on our list of recommendations? Contact our Retail Solution Specialists below to see how Vend works with your store’s existing hardware.
Get set up for success, from the start
Get started with confidence by working with Vend’s Onboarding and Training Team or a local retail expert partner.
Take the next step to a better retail business
Book a quick no-obligation chat with one of our retail experts. Find out how Vend would fit your business needs and get a step-by-step guide to getting started.