A retail platform that works with your business.

Easily manage and grow your business with Vend, no matter how complex your operations are.

Actionable insights for better retail.

Powerful, customizable reporting gives you a high level view of your entire business. Drill down into the nitty gritty so you know where you stand across all of your stores, all of the time.

Know the numbers that drive your business:

  • Build your own reports using a wide range of variables, and use filters to get exactly the information you need.
  • Track sales and revenue by products, brand, staff or store.
  • Set sales targets to get your team motivated, and identify your top performers with daily, weekly or monthly sales targets.

Find out more

A retail platform that does it all.

Forget about workarounds and clunky integrations in your business. Vend works with the technology you currently have in place, and removes the roadblocks for future growth.

Ecommerce

Start selling online to the whole world in minutes with Vend Ecommerce, and keep products, orders, and inventory seamlessly in sync.


Customers

Easily manage one customer list for sales, loyalty, and marketing campaigns. Forget about having to move customer lists from system to system.


Growth

Easily scale your business and open a new outlet in just minutes, or go mobile with a pop-up store using the revolutionary Vend Register iPad app.


Add-ons

Unlock the power of the cloud by connecting Vend with other best-in-class business apps such as Xero accounting, Deputy staff scheduling, and more.


Get a 30-min no-obligation consultation for your business.

Thousands of multi store retailers worldwide trust Vend.

Find out what thousands of Vend customers around the world have to say about our retail POS system.

Vend has made the sales process slicker and more efficient, keeping our customers’ waiting time minimal and allowing our staff to attend to the next customer quicker.

Magic Memories
London

BLK Sport uses Vend POS software

Vend is the perfect answer to our POS system requirements. From our brick and mortar shops in Australia and Fiji, to pop-up stores at major sporting events. The backend is comprehensive enough to satisfy our accountants, and yet it is extremely easy to set up and to pick up, even for our casual staff.

BLK Sport
Gold Coast

More customer stories.

Jurlique, Australia

Number Six, London

Harvard, Massachusetts

Choose the best retail software for today and tomorrow.

Vend is always shipping world-leading features. Here are the ones perfect for multi outlet, omnichannel retailers.

Your very own dedicated account manager.

On top of the excellent support options we offer all Vend customers, as a multi outlet retailer you will also be assigned a dedicated Senior Account Manager to work with. They will make your transition to Vend a smooth one, help you with any problems you encounter, and also show you how to get the very best out of the Vend platform.

Find local experts all over the world.

Our partners offer comprehensive services from setting up your additional solutions like payments, hardware, accounting, staffing, and warehousing solutions. Expert partners also provide onsite set-up and one-on-one training, all tailored to your business needs. View our expert directory and locate a Vend partner near you.

Frequently asked questions.

Get honest (non-salesy) answers to your top questions about switching to Vend.

My business has a lot of different needs, do you customize the software?

Need a tailored solution? If you are looking for a personalised solution to fit your specific needs, we’re here to help.

As a first step, we suggest you talk to one of our Retail Solution Specialists about your business, and the specific features you require. Then our team can provide you with a custom solution for your business, and let you know if Vend is going to be a good fit.

Will Vend work with my existing workflows?

We understand that you’re likely to have some pretty complex workflows for your business in place already. Vend works with a number of other business and productivity apps to help you do more online.

Connect your sales, customer and product data in real time to a marketplace of business apps. Streamline and automate your retail operations, save hours of time each day double entering data, and trade seamlessly on multiple channels.

Customize Vend with our API. Go even further and do anything you want with your Vend store, by building your own custom software solution on our world-class API.

Is there training available for my employees?

We have a number of options for getting your employees up to speed and comfortable using Vend. Go to our fun Getting Started Guide and Vend University for video tutorials, articles, and other resources about how to use Vend (and how to be a better retailer in general).

For a more personalized service, Vend offers custom training packages for you and your staff. Contact us for more information.

You can also search our global network of Vend experts who provide hardware, advanced POS training, and custom business solutions.

I can’t afford any downtime in my business, how do you manage this?

As far as crashes or outages, our entire server is backed up to the hour so in the (highly unlikely) event that something goes wrong, your data will remain safe.

If anything, your data is actually safer when you store it in the cloud compared to saving it locally. Why? Because in case (knock on wood) something happens to your devices (i.e. you get the blue screen of death or they get stolen) you’ll still be able to access and take control of your information using other devices that can log into Vend.

In terms of switching over to Vend, your dedicated Senior Account Manager will work with you behind the scenes to get everything set up correctly for the targeted switchover date. This means you don’t have to worry about any downtime as you make the switch to Vend.

I’m already comfortable with my current POS system, is Vend really worth it?

Most people who switch to Vend never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Vend customers and what they have to say about the POS.

However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.

You can also register for a free account to get a hands-on feel of how it works. Finally, you can always talk to our trusty Retail Solution Specialists for any specific questions or concerns and they’ll help you decide if Vend really is right for you.

If we run into any problems, can I call your support team any time?

We wouldn’t want you to get to get stuck either. Fortunately, Vend support is available 24 hours a day, 7 days a week.

As a multi outlet customer you’ll also have your own dedicated Senior Account Manager working with you to ensure your transition to Vend is a smooth one, and to also help you with any problems you encounter.

I already have an online store, will Vend integrate with it?

For many retailers, Vend Ecommerce will be great right from the start. It lets you effortlessly sell online, and keeps all of your products, inventory and customer lists synced across all your channels. You can manage your in-store operations and your ecommerce with one login.

To see if Vend will integrate well with your current online store, talk to one of our Retail Solution Specialists today.

Can someone come and set up Vend for my business?

If you’d like someone to come in and help with the implementation of Vend, then we have partners in various cities all around the world who would be happy to come to you. These Vend partners can set up your POS system and educate you and your employees on how to use it. That way, you can focus less on the technical details and do more of what is important to you.

Click here to view our expert directory and locate a Vend partner near you. Can’t find one in your area? Vend also offers professional services which are designed to take the pain out of migrating from your current POS system. Contact us for more information. As a multi outlet retailer you’ll also have a dedicated Senior Account Manager to assist your business remotely.

Is Vend compatible with my existing hardware?

It’s very likely that Vend will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Vend successfully with printers we’d never even heard of.

But to be sure, swing by Vend’s Hardware Guide as well as our Recommended Hardware Page for detailed specs on the hardware, peripherals, and computers compatible with Vend.

Can’t find your existing hardware on our list of recommendations? Contact our Retail Solution Specialists below to see how Vend works with your store’s existing hardware.

Will Vend work for franchises?

Yes, Vend can help your franchise businesses improve productivity and significantly cut costs. Talk with one of our Retail Solution Specialists today about how Vend can work for your existing franchises.

Talk with our Retail Solution Specialists about your business.

We understand that every business is unique and has different requirements they need from a retail platform like Vend. Our Retail Solution Specialists have helped thousands of retailers worldwide find the right setup for their business, and would love to do the same thing for you.

Complete the form to the right for a custom POS solution for your business and one of our team will be in touch within 2 business days.

Fill in the form below to secure your consultation.

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