Is Vend really free?
Yes, we have a free plan available that is perfect for small stores, pop-up stores and startup businesses. You can get Vend for free by taking a 30-day trial and then selecting our Free plan when you activate your account. This includes 1 register, 1 user, 10 active products, 1,000 customers and community support. Once your business starts to grow, Vend grows with you. We have a range of affordable pricing plans to suit any size of business, all for a low monthly fee, no obligation and no minimum term commitment.
I’m a very busy person, how much time does it take to set up Vend?
It really depends on how many products you have and how busy you are. Some merchants complete the process within a couple of hours, but if you have tons of SKUs and not a lot of free time, it could take weeks.
We do understand that time IS money for entrepreneurs, so in order to make set-up as quick and painless as possible, we recommend that you prepare CSV files of the following before starting the process:
- List of all products
- List of prices and tax information
- List of SKUs or barcodes
- List of customers
For more info, you might want to check out Vend’s POS Buyer's Guide where we provide more information + checklists of what you may need when choosing and setting up your POS. If you need someone to walk you through the process, just get in touch with us and support staff can assist you.
Vend also offers professional services that include hands-free setup (where we take care of everything, including migrating products and customers) and one-to-one training. Find out more.
Alternatively, you can find a Vend expert in your area to provide on-site POS installation and account set up for you. Our partners are certified Vend experts who can get you up and running with the hardware, software, and add-ons you need to run your store.
Is Vend compatible with my existing hardware?
It’s very likely that Vend will play nice with the printers, scanners, credit card readers, and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware and we hear a lot from retailers using Vend successfully with printers we'd never even heard of.
But to be sure, swing by Vend’s Hardware Guide as well as our Recommended Hardware Page for detailed specs on the hardware, peripherals, and computers compatible with Vend.
Can’t find your existing hardware on our list of recommendations? Contact our Retail Solutions Specialists at email@example.com or sign up for a free account and see how Vend works with your store’s existing hardware.
I’m happy with my current POS system, is Vend really a better option?
Most people who switch to Vend never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features and integrations. You don’t have to take our word for it though; here are some examples of happy Vend customers and what they have to say about the POS.
However, we understand that each business is unique and not all tools may be a good fit for you. That's why we offer our 30-day trial and Free plan to get a hands-on feel of how it works.
Finally, you can always talk to our trusty sales consultants for any specific questions or concerns and they’ll help you decide if Vend really is right for you. Drop us a line at firstname.lastname@example.org.
Find the answers to your top questions about Vend here.