Vend Retail Guide

KPIs Guide: 10 performance indicators every retailer should track

Get a clear picture of your store’s performance and sharpen your competitive edge with the right data.

KPI guide

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Everything you need to know about retail KPIs.

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GET TOOLS & FORMULAS

Learn about the tools and formulas that’ll help you identify your KPIs, so you can start measuring your way to the top.

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ELIMINATE GUESSWORK

Stop relying on biases or hunches, and instead learn how to make data-backed decisions in your business.

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BOOST PRODUCTIVITY

Get to know the KPIs you can use to track store efficiency so you can make better use of your resources.

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IMPROVE STAFFING

Discover the info and reports that you can use when staffing your stores, so you’ll never be over- or under-staffed again.

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FORECAST TRENDS

Learn which metrics can help you forecast what’s coming next and help you make better inventory, sales, and marketing decisions.

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FIND METRICS THAT COUNT

Wise up on the metrics that you need to track, and know exactly when and how to measure them.

Learn from two of the world’s top retail and reporting experts

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Francesca Nicasio

Retail Expert and B2B Content Strategist

Francesca Nicasio is a retail expert and author of the Vend eBook, Retail Survival of the Fittest: 7 ways to future-proof your retail store. She is dedicated to writing about trends and tips that help retailers increase sales and serve customers better.

“This guide helps retailers identify the metrics that truly count, and most importantly, leverage the information that will move the needle in their businesses.”

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Ross Stanley

Senior Product Manager — Reporting & Distribution

Ross has been developing software for over 15 years and is Vend’s resident reporting specialist. He is particularly excited about the economies of scale that cloud-based applications offer, and loves bringing the power of big data to retailers of all sizes.

“Vend Reporting allows retailers to easily find and measure the key metrics, helping them determine the steps that would bring them closer to retail success.”

Frequently asked questions

This guide talks about ten of the most important Key Performance Indicators (KPIs) in retail. It shows you what you need to measure in your business, how to measure them, and most important, what you can do with the information.


After reading Vend’s KPIs Guide, you’ll have a better understanding of the crucial metrics in your business and you’ll be able to use your new knowledge to improve the performance of your stores, products, and staff.

Vend’s Retail KPIs Guide is for retailers who want to understand their business better. What products should you stock up on? Which of your initiatives are yielding the best ROI? How can you get more customers?


If you find yourself asking these questions, then you’ll love the content of this whitepaper.

KPIs are the most important metrics in your business. They help you gauge the health of your retail store and determine the steps you need to take. Knowing your KPIs and taking appropriate action will move your business forward.


This is precisely why you should check out this resource. Vend’s Retail KPIs Guide teaches you the metrics you should keep an eye on and recommends action steps for making the most of your data.

No other resource goes into tremendous detail on the subject KPIs. Aside from telling you what to measure, this guide provides the exact formulas you should use to get the information you need. Plus, you’ll get insights into how other businesses are using KPIs and how you can leverage them to increase sales, widen profit margins, improve stock turn, and more.