Vend Retail Guide

The best guide to choosing a payment processor for your business

A step-by-step resource on how to find, vet, and negotiate with payment processors.
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Choosing a payment processor

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Everything you need to know about retail payments

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NEGOTIATE THE BEST RATES

Discover tried-and-tested tips on how to communicate with payment processors to score the best rates.

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INTEGRATE WITH YOUR POS

Find out how opting for integrated payments can help your business save money and improve efficiency.

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LEARN ABOUT UNDERWRITING

Wise up on each payment processor’s underwriting process and what it means for your business.

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BEEF UP PAYMENT SECURITY

Prevent security breaches by choosing the right payment vendor.

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GET THE BEST SUPPORT FROM VENDORS

Learn how you can get maximum customer support from your payment processor and POS vendor.

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STAY ON TRACK WITH CHECKLISTS

Use our checklists to help you cover your bases as you find and select your payment processor.

Learn from some of the world’s top retail and payment experts

Francesca Authors

Francesca Nicasio

Retail Expert and B2B Content Strategist

Francesca Nicasio is a retail expert from the award-winning POS software company Vend. She’s dedicated to writing about tips and trends that help retailers increase sales and better serve customers.

“A standard payment processor enables you to accept credit and debit cards in your stores — but the right one can speed up your checkout process, make accounting and reconciliations easier, and even save you money. Ultimately, these factors contribute to higher store productivity, happier customers, and a more successful business.”

Chris Authors

Chris Connelly

VP of Payments

Chris Connelly is the VP of Payments at Vend. An extremely motivated professional and a master negotiator, Chris manages the company’s relationships with the world’s top payment processors, including Square, PayPal, and Worldpay. He also works to ensure that retailers get the most value out of their POS and payment provider.

“The process of choosing a provider may be a bit tricky, and there are certainly a lot of factors to consider — costs, security, and technology, to name a few — but don’t cut corners. Remember: the right payment provider can improve store efficiency, customer satisfaction, and profits, so it’s worth spending some time choosing the best one.”

Frequently asked questions

This guide is for retailers who are looking for a payment processor that will enable them to accept credit, debit, and contactless payments. Whether you’re searching for a provider for the first time or looking to switch to a different one, this resource will have something for you.

Payments play a significant role in any retail business, so finding the right provider is essential. But it’s not just about having the ability to take credit and debit cards. A standard processor enables you to take various payment types, but the right one can improve the customer experience and increase your bottom line.


So it’s important to choose the right one — and that’s where this resource comes in. In this guide, we’ll walk you through the steps you should take to find, vet, and select the best payment provider for your retail business. By the end of it, you’ll understand the importance of payment processors for retailers, and you’ll gain the confidence to choose the right one.

Vend’s payments guide goes beyond theory and general best practices. This resource is highly actionable. You won’t just find tips and advice; you’ll also get checklists with specific steps that you can use when you’re finding and selecting a payment processor.

Absolutely. This guide isn’t promoting any specific vendor. It’s designed to give you unbiased information to help you select the best payment processor for your retail business.