Vend Product Updates

See the latest features, updates, and fine-tunings in Vend.

APRIL 2022

Update

Quickly identify inventory levels with 'sort by' Inventory

We’ve added the ability to sort by Inventory level on the Catalog page. Retailers can select Inventory on the top of the catalog table to view their catalog by ascending or descending stock numbers.

Learn more

Update

Guided pairing of Zebra scanners for iOS

We’ve created a guided tour to help with setting up Zebra scanners. The tour simplifies the process of connecting these popular devices to iOS registers.

Learn more

Update

Scanner Updates

Create new products while receiving (Android & iOS): Retailers using the Lightspeed Scanner application can now add new products to their catalog, when receiving an order. Available on Lightspeed Scanner for Android and iOS.

Coming soon: Create standard products (Android): Android users will soon be able to access this popular feature of the iOS Scanner app. Whether visiting a supplier, in a store room or the back office - retailers can get their products into their catalog fast, with Scanner for Android.

Coming soon: Product look-up (Android): A highly requested feature, our May update will allow users to look-up products from Android devices, so they can view product descriptions and prices, by scanning product barcodes. A great tool for shopkeepers and salespeople alike, retailers will be able to search for a product by name to find stock levels across all of their outlets.

Download from the App Store | Download from the Play Store

MARCH 2022

Icons High Five

Update

Lightspeed Payments Update

Card Not Present for the iPad register

Integrated Card Not Present payments - the ability to process a payment when the card paying for a transaction is not physically present in store at the time of the sale; is now available. This is for all Retailers using Lightspeed Payments, globally on the iPad register.

Learn More

Unreferenced Refunds

Previously available for retailers only in the US region, unreferenced refunds is now available to all retailers globally on web. You can now use Lightspeed Payments to refund a payment taken on a previous processor, carry out a blind refund or refund when the original payment was taken with split payment methods.

Learn More

Aged Inventory midi

New

Multiple Suppliers now supported

You can now add multiple suppliers to your products. These can be captured on standard products and products with variants, and each records supplier-specific product codes and supplier prices.

Learn More

Customer Success midi

New

Preventing Duplicate Customer Records

We’ve introduced a new safeguard on the ‘create new customer’ section to prevent duplicate customer records. As you fill out the form to create a new customer profile, you’ll be made aware of other records where the Email and/or Phone Number is an exact match. From there, you can either choose the existing profile or proceed with creating a new one.

Inventory midi

Update

Improved Receiving on Lightspeed Scanner

When receiving, Lightspeed Scanner now highlights if you’ve counted more or less than what was ordered - giving you a chance to fix errors before you save a count.

Icon 65 selling vend

Update

Request tips on iOS: Update

You can now easily accept tips on iPad POS app without needing to purchase additional devices, or changing your payment provider.

A tipping prompt will be shown on the iPad whenever a terminal based payment is initiated. The customer can input a dollar amount to tip, or choose between three suggested tip amounts, applied on the sale subtotal, that they would like to add as a tip. The payment terminal charges for the sum of the sale total and added tip, in one transaction.

Finance midi

Update

Total Savings line displays on receipts

We have tweaked where the Total Savings line displays on receipts so it will print before the To Pay line. This means that the To Pay line is always the last line on the receipt, to avoid any confusion for your customers.

FEBRUARY 2022

Icons High Five

Update

Lightspeed Payments: Card Not Present now available

The ability to take card payments when a customer's card is not present, such as over the phone, is now available on Lightspeed Payments for retailers using Lightspeed Retail (X-series) on Mac or PC. This feature allows retailers to enter credit card details manually into their POS to lock in a sale, even when a customer isn’t in the store.

Lightspeed Payments is now available in the USA and Canada, and coming soon to Australia and the UK.

Learn More

Finance midi

Update

Request tips for iOS

Retailers can now enable tipping functionality to request tips on card based payments, via the iPad POS app. Once enabled, cashiers are prompted to turn the iPad towards the customer, so a percentage or dollar value can be added to the transaction.

Learn more

Creative midi

Update

Ecwid online catalog & inventory sync

With the Ecwid eCommerce platform becoming part of the Lightspeed family, we’re working on a rich integration to help our retailers easily sell their products online. Our latest update automatically syncs catalog & inventory changes with the Ecwid catalog, so retailers can manage their products across both in-store and online channels from within their POS. Available now for new Ecwid store connections.

Customer Success midi

New

New app connection: Ikeono

Ikeono empowers businesses to connect with their customers on a whole new level:

  • Send and receive SMS/MMS text messages without leaving your POS.
  • Text quotes, sales recipes, and payment links to your customers
  • Automate your customer feedback loop to drive positive experiences to review sites and rectify negative experiences quickly.

Learn More

Creative midi

Update

Price Book improvements

We’ve added product search functionality to the Edit Price Book page so that you can quickly find and update your prices.

Icon 65 new vend

New

Zebra bluetooth scanners now supported

Zebra CS4070 and CS60 wireless scanners for iOS are now supported. The ultra-versatile CS60 Series Companion Scanner adapts to any workflow, easily converting between corded and cordless operation, handheld or hands-free.

Customer Success midi

Update

Factory reset wizard for Zebra and Socket Mobile scanners

Retailers now have the ability to easily reset their Socket Mobile / Zebra scanners with our reset wizard.

JANUARY 2022

Icon 65 new vend

New

Inventory Adjustments Workflow

You can now make adjustments to your inventory levels directly from the product catalog page. Simply expand the products row and click the 'Adjust Inventory’ button. It will guide you through a series of steps to create an inventory adjustment for the selected product or variants and to specify a reason for the change in inventory.

This helps you keep track of your inventory level changes, especially how much stock has been written off due to different reasons.

Finance midi

Update

Paying Customer Balances

We have now added the option to pay customers’ ‘On Account’ balances on the sell screen without having to navigate away to the customers’ page. This also extends to using integrated payments for bulk, on account payments.

DECEMBER 2021

Icons Basket

Update

Variant Level Images

Images for your variant products are now available throughout your Vend store to quickly identify products, speed up your workflows and help you save time selecting products.

Aged Inventory midi

Update

View Inventory Movements on the Catalog page

You can now quickly access the inventory movements of a product directly from the Catalog Page.

With the Inventory Movements view, you can view all movements (Sales/Inventory Counts/Orders etc) for each individual product as well as its variants, and easily identify potential reasons for discrepancies.

NOVEMBER 2021

Deep wholesaling manufacturing midi

New

Product Packaging is now live

Packaging allows you to define a package relationship between multiple products. As an example, you may have a twenty-four case of beer that holds x4 six-packs and if you open a six-pack, you get x6 singles. These are all essentially the same product, just that they come in different packaging.

With packaged products, you have the flexibility to use the different packaging quantities that your products are available in, throughout the many in store workflows; from ordering, all the way through to selling. You can order in the quantity that your supplier sells to you and when you receive the products into your store, you can easily break them down into the products that you'll sell to your customers — optimizing inventory management across your packaged products.

Learn more

Icon 65 selling vend

Update

Payment reconciliation made easy for online payment types

You can easily reconcile online payments across channels, all within your Vend by Lightspeed store.

Map your online payment types in the app configuration page, and also set up a default payment type if an online order with an unmapped payment type is pulled across. When an order is imported from BigCommerce or WooCommerce, the payment method for that order will be mapped to the corresponding payment type.

How to map payment types for BigCommerce

How to map payment types for WooCommerce

Creative midi

Update

Delete products on Catalog

You can now delete products on the Catalog page - and in bulk too!

Because a product can’t be deleted if it’s in an open sale/consignment/count or composite, we now show a quick link to each item so you can easily close/cancel before deleting the product.

Inventory midi

Update

Inventory Report: Search button

The inventory report’s date range picker, report type picker, inactive products toggle, and filters have been updated to stop reloading the report every time one of them has changed. You can now make multiple changes before triggering the report generation by clicking on the search button.

Icon 65 Vend Guide White

Update

iOS Register: Email sales quotes from Sell Screen

In our most recent version (v 5.1.0) of the iOS register app, you can now email sales quotes directly from the ‘Sell Screen’ instead of going to the sales history page and emailing the quote from there.

Icons High Five

Update

Bug smashes

Promotion spreading on sales

In some cases, previously a promotion would spread the discount confusingly across all products. Promotions are now displayed only on products that the discount is applied to.

Fewer rounding errors

We have fixed a case where previously sales were being underpaid due to a rounding issue which was resulting in 0.01 balances for sales and your customers.

Icon 65 new vend

New

Receive inventory directly with Android Scanner

In our latest version of the Scanner for Android app, you can now receive inventory, without having to first create a purchase order on the web. If shipments arrive that don't yet have a purchase order, you can now create the order and receive it straight away, all on the app. This improves ease-of-use and helps you keep inventory and stock levels accurate.

Learn more

Icons Basket

New

Add ‘Standard Product’ on Scanner for iOS

We’ve now released an ‘Add standard product’ feature for Scanner on iOS so you can easily add products from your shop-floor. To use the ‘add product’ feature simply open the products tab in Scanner for iOS and choose ‘add product.’ Otherwise, if you search or scan a product that doesn't yet exist you'll be prompted. Please note our team is still working on this feature being available for adding ‘Variant Products’.

OCTOBER 2021

Update

Our sleek new color scheme

We've updated our color scheme to give our POS more of a sleek, modern feel. Although it looks a little different now, the functionality of stores remains unchanged. Retailers can find all features in the same place, doing the same great things.

Learn more

Update

Markup is now in the Add Product modal

A common request we received about the new Add Product modal, was to add Markup functionality. We’ve taken that feedback onboard, and Markup is now available to view or edit when setting the retail price for products.

Update

Supplier codes added to Stock Control actions

Product supplier codes are now visible when ordering or receiving stock, helping retailers accurately manage stock. The supplier code is displayed next to the SKU code of stock order lists. When ordering or receiving stock, retailers can search by the supplier code, to ensure the correct product is selected.

Update

Verifone Vcloud payment integration

Kiwi retailers can now pair Verifone payment terminals using the new integration developed by Verifone called Vcloud.

Learn more

Update

Re-order custom rules on the Workflows platform

Retailers using the Workflows development platform can now choose what order specific rules run in, to optimize their in-store workflows.

Learn more about Workflows

Update

AfterPay Barcode System decommission (NZ)

AfterPay has advised that the decommission date for the barcode system for New Zealand retailers will be 15th February 2022, superseded by contactless payment via Google Pay or Apple Wallet using the AfterPay Card.

Update

Scanner for Android Update

In our latest version (1.1.0) of the Scanner for Android app, retailers can now receive orders and transfers with Android devices. Also available on the iOS version of Scanner, this function allows retailers to optimise receiving inventory so they can quickly get their goods on the shelf.

Update

Coming soon: Online Payment Type Reporting

We're working on an update for retailers that accept multiple payment types on WooCommerce or BigCommerce online stores. The solution we're building will allow retailers to see their online payments, broken down by payment type, to easily reconcile and report on them, all in one place.

Update

Coming soon: Add Products Faster

We listened to retailer feedback and will be reverting the ‘Add Product’ button back to show the full Add Product page, enabling retailers to add all product information on one page. The simple ‘quick add window’ will still be available when Ordering or Receiving stock, and will soon be added to the Sell screen, too.

SEPTEMBER 2021

Inventory midi

Update

Create count added to Scanner for Android

We’ve added a ‘Create count’ feature to the Scanner Android version so you can create new inventory counts with ease. Simply click the + button in the top right corner of the screen and choose either Count Now or Schedule Count to get started.

Learn More

Icon 65 new vend

Update

Scanner for Android app update: v1.0.0 released

Our first version of Scanner for Android has been released on the play store and we will continue working on adding all the features we have in iOS.

Get the Update

Icons Basket

Update

View products linked to an e-Commerce store

You can now see which products in your Product Catalog page are sold on what channels.

Learn More

Icon 65 data analytic

Update

Inventory Report Data Representation Fix

We’ve now made a fix for on-hand or low inventory report so it uses the on-hand inventory at the date selected if the report is requested for a historical date range to ensure that the rows in the report match the totals displayed in the store, particularly when the report is exported to CSV.

AUGUST 2021

Deep wholesaling manufacturing midi

Update

Add to purchase orders from your product catalog

The bulk action Add products to order has been added to the Products page, so that you can procure products quickly when you see your inventory is running low.

Learn More

Creative midi

Update

SEO Friendly image names

We’ve made it even easier for products to be found online for retailers with eCommerce integrations. Following best SEO practices, product images added to Vend will now be uploaded to online stores using the image file name (ie ‘red-polka-pants.png’), helping customers discover your wares when searching online.

Icons High Five

Update

Realtime Fulfillments

The Fulfillments page will now automatically show new pick lists as they are created, so you don’t have to reload the page to find the latest orders to pick & pack.

Finance midi

Update

Shopify Supply Price Import

For retailers with a Shopify eCommerce integration, the supply price will now be imported when importing products from Shopify.

Icon 65 selling vend

Update

Klarna now available for NZ retailers

New Zealand retailers can now offer Klarna payments in-store. Klarna’s shop now, pay later app lets your customers pay for goods in 4 payments, paid every 2 weeks, with no interest added. Klarna is also available to UK, US & Australian retailers.

Learn more

JULY 2021

Icon 65 new vend

New

Scanner for Android - Beta access

An android version of the popular Scanner by Vend iOS app is now available for your store to use while it’s in beta development. Scanner helps you perform inventory counts from your mobile device, to ensure your inventory data is accurate and up to date.

You can now download the app and provide us with any feedback you have.

Download Scanner app

Inventory midi

Update

Add New Products When Receiving Stock Orders

You can now quickly and easily create a new product when receiving stock (on the Receive Stock page) so you can seamlessly ‘create and receive’ without navigating to a different page in Vend.

Learn More

Icon 65 data analytic

New

Serial Numbers

With Vend’s new Serial Number feature, record serial numbers for your products and track exactly which unit of a product is sold to a customer. Ideal for warranty purposes.

Available on the Enterprise plan only.

Learn More

Creative midi

Update

Inventory Management Improvements

Scanning to receive now correctly updates received quantity

If you're scanning or just entering a product SKU in the search bar to receive that product, we'll now update the Received quantity, not the Ordered quantity so your inventory remains accurate.

Stock levels for composites are now accurate

When you previously received composite products, a bug was causing stock levels to double. We have now fixed this so that your stock levels for composites are accurate.

Finance midi

New

NEW: DAVO by Avalara

DAVO Sales Tax allows you to automate the sales tax collection, filing, and payments. There are no extra buttons to push or steps to take; simply enter sales like you normally would, and DAVO will do the rest. Available for US retailers only.

Learn More

Icons Basket

Update

Ecwid: eCommerce Integration

Ecwid is an eCommerce platform that allows you to start selling your Vend products online. Vend integrates seamlessly with Ecwid to sync your online and in-store inventory.

You can set up your Ecwid store and pay for your subscription, all from within Vend.

Learn More

JUNE 2021

Creative midi

Update

Search Engine Optimization (SEO) of Product Handles

For retailers with eCommerce stores, SEO friendly product handles are now automatically generated following best practices for search engines. When you’re adding products to your catalog from within the app or CSV, handles will auto-generate based on the product name with hyphens replacing any spaces, so it can be used as the URL ‘slug’ for your products, without upsetting online search engines.

For example: If your Product name is Tigerlilly Summer Dress the handle will be tigerlilly-summer-dress.


Inventory midi

Update

CSV upload safeguards

Our recent tweaks to the Product Catalog will make it easier to keep your catalog clean and accurate.

  • Variant attributes and values are now checked to ensure no duplicate values or mismatched attributes are created.
  • Product ID is now required when uploading a CSV.

These extra safeguards are designed to help your catalog maintain its status as the single source of truth for your store.

Finance midi

Update

AfterPay Card - Contactless Payments

Contactless payment via Google Pay or Apple Wallet with the AfterPay Card has replaced the barcode system, which AfterPay will be decommissioning soon. Customers paying via AfterPay should now be directed to pay via payment terminal.

AfterPay Barcode System decommission dates:

  • Australian retailers: 26th July 2021

  • New Zealand retailers: August 2021 (date TBA)

LEARN MORE ABOUT AFTERPAY

Inventory midi

Update

Bug fix: Historic inventory reports

Previously inventory reports were displaying line items, even if stock was 0 or negative. And for some retailers, the reports were incorrectly displaying negative average costs. Both these inaccuracies in historic inventory data have now been resolved.