Vend Product Updates

We’ve added the ability to sort by Inventory level on the Catalog page. Retailers can select Inventory on the top of the catalog table to view their catalog by ascending or descending stock numbers.

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We’ve created a guided tour to help with setting up Zebra scanners. The tour simplifies the process of connecting these popular devices to iOS registers.

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Create new products while receiving (Android & iOS): Retailers using the Lightspeed Scanner application can now add new products to their catalog, when receiving an order. Available on Lightspeed Scanner for Android and iOS.

Coming soon: Create standard products (Android): Android users will soon be able to access this popular feature of the iOS Scanner app. Whether visiting a supplier, in a store room or the back office - retailers can get their products into their catalog fast, with Scanner for Android.

Coming soon: Product look-up (Android): A highly requested feature, our May update will allow users to look-up products from Android devices, so they can view product descriptions and prices, by scanning product barcodes. A great tool for shopkeepers and salespeople alike, retailers will be able to search for a product by name to find stock levels across all of their outlets.

Download from the App Store | Download from the Play Store

Card Not Present for the iPad register

Integrated Card Not Present payments - the ability to process a payment when the card paying for a transaction is not physically present in store at the time of the sale; is now available. This is for all Retailers using Lightspeed Payments, globally on the iPad register.

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Unreferenced Refunds

Previously available for retailers only in the US region, unreferenced refunds is now available to all retailers globally on web. You can now use Lightspeed Payments to refund a payment taken on a previous processor, carry out a blind refund or refund when the original payment was taken with split payment methods.

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You can now add multiple suppliers to your products. These can be captured on standard products and products with variants, and each records supplier-specific product codes and supplier prices.

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We’ve introduced a new safeguard on the ‘create new customer’ section to prevent duplicate customer records. As you fill out the form to create a new customer profile, you’ll be made aware of other records where the Email and/or Phone Number is an exact match. From there, you can either choose the existing profile or proceed with creating a new one.

When receiving, Lightspeed Scanner now highlights if you’ve counted more or less than what was ordered - giving you a chance to fix errors before you save a count.

You can now easily accept tips on iPad POS app without needing to purchase additional devices, or changing your payment provider.

A tipping prompt will be shown on the iPad whenever a terminal based payment is initiated. The customer can input a dollar amount to tip, or choose between three suggested tip amounts, applied on the sale subtotal, that they would like to add as a tip. The payment terminal charges for the sum of the sale total and added tip, in one transaction.

We have tweaked where the Total Savings line displays on receipts so it will print before the To Pay line. This means that the To Pay line is always the last line on the receipt, to avoid any confusion for your customers.

The ability to take card payments when a customer's card is not present, such as over the phone, is now available on Lightspeed Payments for retailers using Lightspeed Retail (X-series) on Mac or PC. This feature allows retailers to enter credit card details manually into their POS to lock in a sale, even when a customer isn’t in the store.

Lightspeed Payments is now available in the USA and Canada, and coming soon to Australia and the UK.

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Retailers can now enable tipping functionality to request tips on card based payments, via the iPad POS app. Once enabled, cashiers are prompted to turn the iPad towards the customer, so a percentage or dollar value can be added to the transaction.

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With the Ecwid eCommerce platform becoming part of the Lightspeed family, we’re working on a rich integration to help our retailers easily sell their products online. Our latest update automatically syncs catalog & inventory changes with the Ecwid catalog, so retailers can manage their products across both in-store and online channels from within their POS. Available now for new Ecwid store connections.

Ikeono empowers businesses to connect with their customers on a whole new level:

• Send and receive SMS/MMS text messages without leaving your POS.
• Text quotes, sales recipes, and payment links to your customers
• Automate your customer feedback loop to drive positive experiences to review sites and rectify negative experiences quickly.

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We’ve added product search functionality to the Edit Price Book page so that you can quickly find and update your prices.

Zebra CS4070 and CS60 wireless scanners for iOS are now supported. The ultra-versatile CS60 Series Companion Scanner adapts to any workflow, easily converting between corded and cordless operation, handheld or hands-free.

Retailers now have the ability to easily reset their Socket Mobile / Zebra scanners with our reset wizard.

You can now make adjustments to your inventory levels directly from the product catalog page. Simply expand the products row and click the 'Adjust Inventory’ button. It will guide you through a series of steps to create an inventory adjustment for the selected product or variants and to specify a reason for the change in inventory.

This helps you keep track of your inventory level changes, especially how much stock has been written off due to different reasons.

We have now added the option to pay customers’ ‘On Account’ balances on the sell screen without having to navigate away to the customers’ page. This also extends to using integrated payments for bulk, on account payments.

Images for your variant products are now available throughout your Vend store to quickly identify products, speed up your workflows and help you save time selecting products.

You can now quickly access the inventory movements of a product directly from the Catalog Page.

With the Inventory Movements view, you can view all movements (Sales/Inventory Counts/Orders etc) for each individual product as well as its variants, and easily identify potential reasons for discrepancies.

Packaging allows you to define a package relationship between multiple products. As an example, you may have a twenty-four case of beer that holds x4 six-packs and if you open a six-pack, you get x6 singles. These are all essentially the same product, just that they come in different packaging.

With packaged products, you have the flexibility to use the different packaging quantities that your products are available in, throughout the many in store workflows; from ordering, all the way through to selling. You can order in the quantity that your supplier sells to you and when you receive the products into your store, you can easily break them down into the products that you'll sell to your customers — optimizing inventory management across your packaged products.

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You can easily reconcile online payments across channels, all within your Vend by Lightspeed store.

Map your online payment types in the app configuration page, and also set up a default payment type if an online order with an unmapped payment type is pulled across. When an order is imported from BigCommerce or WooCommerce, the payment method for that order will be mapped to the corresponding payment type.

How to map payment types for BigCommerce

How to map payment types for WooCommerce

You can now delete products on the Catalog page - and in bulk too!

Because a product can’t be deleted if it’s in an open sale/consignment/count or composite, we now show a quick link to each item so you can easily close/cancel before deleting the product.

The inventory report’s date range picker, report type picker, inactive products toggle, and filters have been updated to stop reloading the report every time one of them has changed. You can now make multiple changes before triggering the report generation by clicking on the search button.

In our most recent version (v 5.1.0) of the iOS register app, you can now email sales quotes directly from the ‘Sell Screen’ instead of going to the sales history page and emailing the quote from there.

Promotion spreading on sales

In some cases, previously a promotion would spread the discount confusingly across all products. Promotions are now displayed only on products that the discount is applied to.

Fewer rounding errors

We have fixed a case where previously sales were being underpaid due to a rounding issue which was resulting in 0.01 balances for sales and your customers.

In our latest version of the Scanner for Android app, you can now receive inventory, without having to first create a purchase order on the web. If shipments arrive that don't yet have a purchase order, you can now create the order and receive it straight away, all on the app. This improves ease-of-use and helps you keep inventory and stock levels accurate.

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We’ve now released an ‘Add standard product’ feature for Scanner on iOS so you can easily add products from your shop-floor. To use the ‘add product’ feature simply open the products tab in Scanner for iOS and choose ‘add product.’ Otherwise, if you search or scan a product that doesn't yet exist you'll be prompted. Please note our team is still working on this feature being available for adding ‘Variant Products’.

We've updated our color scheme to give our POS more of a sleek, modern feel. Although it looks a little different now, the functionality of stores remains unchanged. Retailers can find all features in the same place, doing the same great things.

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A common request we received about the new Add Product modal, was to add Markup functionality. We’ve taken that feedback onboard, and Markup is now available to view or edit when setting the retail price for products.

Product supplier codes are now visible when ordering or receiving stock, helping retailers accurately manage stock. The supplier code is displayed next to the SKU code of stock order lists. When ordering or receiving stock, retailers can search by the supplier code, to ensure the correct product is selected.

Kiwi retailers can now pair Verifone payment terminals using the new integration developed by Verifone called Vcloud.

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Retailers using the Workflows development platform can now choose what order specific rules run in, to optimize their in-store workflows.

Learn more about Workflows

AfterPay has advised that the decommission date for the barcode system for New Zealand retailers will be 15th February 2022, superseded by contactless payment via Google Pay or Apple Wallet using the AfterPay Card.

In our latest version (1.1.0) of the Scanner for Android app, retailers can now receive orders and transfers with Android devices. Also available on the iOS version of Scanner, this function allows retailers to optimise receiving inventory so they can quickly get their goods on the shelf.

We're working on an update for retailers that accept multiple payment types on WooCommerce or BigCommerce online stores. The solution we're building will allow retailers to see their online payments, broken down by payment type, to easily reconcile and report on them, all in one place.

We listened to retailer feedback and will be reverting the ‘Add Product’ button back to show the full Add Product page, enabling retailers to add all product information on one page. The simple ‘quick add window’ will still be available when Ordering or Receiving stock, and will soon be added to the Sell screen, too.

We’ve added a ‘Create count’ feature to the Scanner Android version so you can create new inventory counts with ease. Simply click the + button in the top right corner of the screen and choose either Count Now or Schedule Count to get started.

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Our first version of Scanner for Android has been released on the play store and we will continue working on adding all the features we have in iOS.

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You can now see which products in your Product Catalog page are sold on what channels.

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We’ve now made a fix for on-hand or low inventory report so it uses the on-hand inventory at the date selected if the report is requested for a historical date range to ensure that the rows in the report match the totals displayed in the store, particularly when the report is exported to CSV.

The bulk action Add products to order has been added to the Products page, so that you can procure products quickly when you see your inventory is running low.

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We’ve made it even easier for products to be found online for retailers with eCommerce integrations. Following best SEO practices, product images added to Vend will now be uploaded to online stores using the image file name (ie ‘red-polka-pants.png’), helping customers discover your wares when searching online.

The Fulfillments page will now automatically show new pick lists as they are created, so you don’t have to reload the page to find the latest orders to pick & pack.

For retailers with a Shopify eCommerce integration, the supply price will now be imported when importing products from Shopify.

New Zealand retailers can now offer Klarna payments in-store. Klarna’s shop now, pay later app lets your customers pay for goods in 4 payments, paid every 2 weeks, with no interest added. Klarna is also available to UK, US & Australian retailers.

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An android version of the popular Scanner by Vend iOS app is now available for your store to use while it’s in beta development. Scanner helps you perform inventory counts from your mobile device, to ensure your inventory data is accurate and up to date.

You can now download the app and provide us with any feedback you have.

Download Scanner app

You can now quickly and easily create a new product when receiving stock (on the Receive Stock page) so you can seamlessly ‘create and receive’ without navigating to a different page in Vend.

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With Vend’s new Serial Number feature, record serial numbers for your products and track exactly which unit of a product is sold to a customer. Ideal for warranty purposes.

Available on the Enterprise plan only.

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Scanning to receive now correctly updates received quantity

If you're scanning or just entering a product SKU in the search bar to receive that product, we'll now update the Received quantity, not the Ordered quantity so your inventory remains accurate.

Stock levels for composites are now accurate

When you previously received composite products, a bug was causing stock levels to double. We have now fixed this so that your stock levels for composites are accurate.

DAVO Sales Tax allows you to automate the sales tax collection, filing, and payments. There are no extra buttons to push or steps to take; simply enter sales like you normally would, and DAVO will do the rest. Available for US retailers only.

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Ecwid is an eCommerce platform that allows you to start selling your Vend products online. Vend integrates seamlessly with Ecwid to sync your online and in-store inventory.

You can set up your Ecwid store and pay for your subscription, all from within Vend.

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For retailers with eCommerce stores, SEO friendly product handles are now automatically generated following best practices for search engines. When you’re adding products to your catalog from within the app or CSV, handles will auto-generate based on the product name with hyphens replacing any spaces, so it can be used as the URL ‘slug’ for your products, without upsetting online search engines.

For example: If your Product name is Tigerlilly Summer Dress the handle will be tigerlilly-summer-dress.

Our recent tweaks to the Product Catalog will make it easier to keep your catalog clean and accurate.

• Variant attributes and values are now checked to ensure no duplicate values or mismatched attributes are created.
• Product ID is now required when uploading a CSV.

These extra safeguards are designed to help your catalog maintain its status as the single source of truth for your store.

Contactless payment via Google Pay or Apple Wallet with the AfterPay Card has replaced the barcode system, which AfterPay will be decommissioning soon. Customers paying via AfterPay should now be directed to pay via payment terminal.

AfterPay Barcode System decommission dates:

• Australian retailers: 26th July 2021

• New Zealand retailers: August 2021 (date TBA)

LEARN MORE ABOUT AFTERPAY

Previously inventory reports were displaying line items, even if stock was 0 or negative. And for some retailers, the reports were incorrectly displaying negative average costs. Both these inaccuracies in historic inventory data have now been resolved.