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Featured
We’ve revamped our Shopify integration.
Firstly, we’ve just released multi-outlet inventory in Shopify, allowing you to easily combine and sync inventory from multiple physical outlets and warehouses to sell on your Shopify store. And, we’ve made a bunch of experiential updates so selling with Vend + Shopify is even better. Find out more.
Update
Changes to Vend’s Sell screen on Mac or PC.
Update
Vend Register app release: iOS version 2.5.11.
New
Square payments integration available to UK customers.
Our partnership with Square has extended to the UK. Now, retailers across the UK, USA and Australia can use Square payments to accept any way customers wish to pay in-store, and give shoppers a seamless checkout experience they’ll love. Enjoy a fixed rate regardless of transaction type, and see the money in your bank account within two business days. Find out more.
Update
Issue store credit manually without a sales return.
Reward customers and staff on-the-spot by gifting store credit manually — no sales return required! Please note: if you’re using Xero, you’ll need to set the correct mappings before issuing manual store credit in-store. Find out more.
New
Alerts for sales that will result in negative stock.
You can now turn on alerts for in-progress sales that will result in negative stock levels. When enabled, a dismissable warning will appear if an out-of-stock item is added to a sale. Find out more.
Update
Historical Inventory Reporting.
Update
Vend Register app release: iOS version 2.5.10.
Update
Vend Register app release: iOS version 2.5.8.
Update
Verify your email address to get help faster.
Get identified faster and given priority when you contact our Support team by verifiying your email address. It's easy! Simply head to your user account details, and click Send Verification Email. We'll email you the verification link. Then you just need to open the email and click the link! Find out more.
Update
Vend Register app release: iOS version 2.5.7.
Update
Simplified searches on the Customers page.
To make searching for customers easier, we’ve enhanced search functionality on the Customers page, as well as added location filters and a datepicker. You can now also view all customer details (including Store Credit balances) from one place. Find out more about customers and loyalty in Vend.
Update
Sales syncing error notification.
A red notification will now appear in the menu bar if there are any errored sales, as well as the option to sync any offline sales, if required.
New
Verifone payment integration now available for New Zealand retailers.
If you’re using Verifone as your payment provider you can now integrate Verifone with Vend. Here’s how to set it up.
New
Smartpay payments integration now on Mac and PC for New Zealand retailers.
If you’re using a Mac or PC device, you can now integrate Smartpay with Vend so sales totals flow directly from Vend to your card reader. This will remove the need for double entry and manual end-of-day reconciliation, and reduce the risk of human error.
Update
Vend Register app release: iOS version 2.5.6.
Update
Faster searches on the Sell screen.
To make selling with Vend even better, we’re making some under-the-hood changes so searching and selling on the Sell screen is speedier. These changes will affect how you’re able to operate in Offline Mode. You’ll no longer be able to search for products or customers by name when offline. You can still detect products with a barcode scanner, by typing in SKUs or Customer IDs, or by using Quick Keys. Find out more.
Fix
Fix to On-Account Sales posting to Xero.
We fixed a bug with On-Account Sales not posting to Xero, which occurred when the cash amount was not exactly the same as the sale amount.
Fix
Fix to product CSV imports.
Previously, all product CSV imports were shown to be made by the primary admin. Now product CSV imports will be assigned to the correct user when viewing Product History. Watch our video playlist on using CSVs in Vend.
New
We’ve revamped our Shopify integration.
Firstly, we’ve just released multi-outlet inventory in Shopify, allowing you to easily combine and sync inventory from multiple physical outlets and warehouses to sell on your Shopify store. And, we’ve made a bunch of experiential updates so selling with Vend + Shopify is even better. Find out more.
Update
Update to customer CSV imports.
When creating new customers by CSV file, an empty ’customer_code’ column is no longer required.
Update
Update to loyalty in product CSV exports.
Product CSVs now include the default loyalty earned for each product, where before loyalty was only showen if it was a customized value.
Update
Enhancement to Stock Control.
The user that created a stock order, transfer, or return, is now displayed under "Created by". Find out more about stock orders and returns in Vend or watch our Stock Control video playlist.
Update
Vend Register app release: iOS version 2.5.4.
Update
Customer contact details now included in customer sales reports.
It’s now possible to include customer group, email and phone details when running a customer sales report! Reports can be segmented based on products and sales to target particular customers, which can be extracted from Vend to use in your marketing campaigns.
Fix
Bug fix that occurred while editing products.
We fixed a bug that in some instances caused loss of data while editing products.
Fix
Bug fix: Advanced User Permissions.
Roles that were not given permission to ’Edit sales via the sales ledger’ also had their permission for ’Apply a refund’ taken away. This bug has now been fixed, so users can still apply refunds without editing sales in the Sales Ledger. Find out more about Advanced User Permissions.
Update
Improved line item visibility on the Sell screen.
Previously, locked line items were greyed out and difficult to view. We’ve improved locked line item visibility when making a sale, so you can easily identify products.
Update
Supplier codes now included in search bar on Products page.
It’s now possible to search products by supplier code in the search bar when on the Products page.
Fix
Bug fix for Inventory Count updates to stock.
In some instances, inventory updates for a completed Inventory Count would stall, or not take effect - this is now resolved.
Fix
Bug fix that was causing lost sales data.
For some retailers, an error was occurring where sales data would be lost when the same product was added and removed from a sale. This has now been fixed.
Update
View Store Credit balance when exporting customer data.
When you export customer data as a CSV, their Store Credit balances will now be displayed.
Update
Vend Register app release: iOS version 2.5.3.
Update
Vend Register app release: iOS version 2.5.2.
Update
Vend Register app release: iOS version 2.5.1.
Update
Search for users faster.
With our new user search bar, users can now be found even faster on the User screen. Plus we’ve added a user switching window to the new Sell screen.
Update
Totals of all payments now in register closures.
The sum of all payments are now visible as totals at the bottom of the register closure screen. If you have cash management enabled, it will also be included within this view.
Update
Switch outlets or registers with ease.
Instead of resetting your data, you can now switch an outlet or register in one simple, speedy click from the navigation bar. Find out more.
Update
Updates to the Xero integration.
Invoice dates are now recorded in Xero when a supplier order is fully received, rather than the date when the order was created. Find out more.
Update
Vend Register app release: iOS version 2.5.
Update
SKU visibility in product searches on new Sell screen.
Retailers using the new Sell screen will now be able to view SKUs while searching for products, to align with product searches on the old Sell screen. Find out more about the new Sell screen.
Update
Pay off a customer’s balance with Store Credit.
You can now pay off a customer's balance using Store Credit. Simply select Store Credit as the payment type when a balance is being paid.
Update
Stock received now defaults to zero.
When receiving stock, the default number next to a product is zero to incentivize best practice — counting the stock that's been received! It's still possible to 'Mark All Received' where this is not necessary. Find out more.
Update
Add a product variant as a Quick Key.
Before, it was only possible to select product variants from a pop-up window (after selecting the primary product) on the new Sell screen. Now you can add a product variant as a Quick Key for speedy selection of popular product variants!
Fix
Shopify product publishing fix.
When a product was unpublished then republished in Vend, duplicate products were created in Shopify. That doesn’t happen anymore. You’re safe from the army of duplicates.
Fix
Bug fixes and refreshes.
We fixed a bug around updating past sales, including treatment of Store Credit and Gift Cards. We’ve preserved sales data for obsolete payment types. We now have better support for non-dollar sign currencies on-screen. And, the Customer Groups screen has had a visual refresh.
New
Click & Collect available for Vend Ecommerce.
With Click & Collect, you can let customers buy items online and pick them up in-store at their own convenience — find out why it’s important to have in your store. See the Help Center article or watch our video to get set up with Click & Collect.
Update
Improvements to Shopify and Vend Ecommerce.
There’s been some improvements to our Shopify integration: we’ve improved the syncing of inactive products and the ascribing of sales to anonymous Shopify customers. We also made improvements to Vend Ecommerce confirmation emails.
Fix
Update
Improvements to Shopify and Vend Ecommerce.
Changes to product tags in Vend now sync through to Vend Ecommerce. And, we resolved a Shopify product sync issue that occurred when product prices were set to 3 decimal places.
Update
Improvements to Sell screen speed.
We made some usability improvements to make selling with Vend speedier. In other words: the Sell screen is even faster now. Huzzah!
New
Square payments integration available to USA customers.
Vend and Square are now working together in the USA, to bring retailers flexible, world-class payments. The integration will allow you to sell more of your profitable products, easily manage multiple stores and channels, and accept every way your customers want to pay. Find out more and see how to set up the integration.
Update
Updates to Advanced User Permissions.
New
New Store Credit report.
You can now access Store Credit reports to see the amount of Store Credit issued, redeemed, and outstanding for overall sales and individual customers. Find out more.
Update
It’s possible to add a Gift Card expiry date.
If your store expires Gift Cards, it’s now possible to add an expiry date in Vend so outdated Gift Cards don’t slip in under the radar — with Gift Card expiry dates posting through to Xero. Find out more.
Update
Gift Card improvements.
We’ve improved Gift Card Reporting, so you can now click through to sales linked to gift card purchases or redemptions. And when a gift card is scanned in the Sell screen, it’s now possible to see a historical list of the gift card’s transactions. Find out more.
Update
Better insights for Vend Ecommerce.
Google Analytics codes in Vend Ecommerce now track through to the Thank You webpage, so you can get even better insights into conversion rates with Google Adwords spending. Find out more.
Update
Keyboard shortcuts available in new Sell screen.
New
It’s now possible to issue gift receipts.
If a shopper is purchasing a gift for someone else, you can now issue them a gift receipt so it can be returned. A gift receipt excludes any payment or loyalty information. Find out more.
New
Get more control over what employees see and do in Vend.
You now have even more control over what your employees can see and do in Vend with Advanced User Permissions. Customize user roles to align with your store processes, keep your most sensitive information hidden and secure, and set up new users fast. See how you can increase security in your store, and set up Advanced User Permissions in Vend.
Update
Make partial payments with Store Credit and Loyalty.
It’s now possible to make partial payments on purchases using Store Credit or Loyalty. Just select Store Credit or Loyalty as the payment type, then continue making the sale with an alternative payment type.
Update
Email receipts for parked sales.
It’s now possible to email receipts for parked sales via Sales History. Find out more.
Fix
It’s now possible to dismiss Layby or On Account sales on the Sell screen.
Previously, it was only possible to exit an open Layby or On Account sale on the Sell screen by resetting your data, or continuing with payment on the sale. Now you can dismiss the sale when you need to.
New
Payment Express integration now available for UK customers.
Update
Vend Register app release: iOS version 2.2.4.
Fix
Fix to receipt logos.
Logos were not printing on receipts when the new Sell screen was used for the first time. This is fixed now, so you can print receipts with peace of mind (and logos).
Update
View a customer’s sales history from the Customer screen.
It’s now possible to dig into what each individual customer is buying! Simply select the customer you’d like to know more about, and click 'View sales history'. A list of their sales will appear in your Sales History. Find out more.
New
Issue Store Credit instead of a refund.
Customer change their mind? Now, you’ll be able to offer Store Credit instead of a cash refund when an item is returned. Keep your shoppers coming back and don’t lose out on a sale! If you’re using Xero you’ll need to map your accounts before you enable Store Credit. Find out more.
New
Support for multiple timezones.
We’ve just added support for multiple timezones on the Multi-Outlet plan. Find out more.
New
Set cash rounding rules based on your country’s currency.
Cash rounding is here! You can now pick different rounding denominations and rules depending on your country’s currency. Round your cash payments without workarounds or tedious reconciliations. If you’re using Xero you’ll need to map your accounts before you enable cash rounding. Find out more.
Update
Ability to void Gift Cards.
It’s now possible to void Gift Cards when you need to do so. Just void the sale the Gift Card was issued in. See how.
Update
Vend Register app release: iOS version 2.1.1.
Update
Customer CSV import validation.
Just like with product CSVs, we’ve now got import validation for customer CSVs too. Any upload errors will be singled out and you’ll be notified immediately, so uploading bulk customer details will be a whole lot faster and easier! Find out more.
Update
Update to stock ordering email template.
We’re improved the email template that goes to suppliers when ordering stock. The clutter is cleared, and emails are now more consistent with your receipts. Find out more.
Update
Improvements to Stock Control.
NEW
We’ve revamped our integration with Xero.
New
Adding products is even speedier with Quick Variant Setup.
Setting up your product variants just got a whole lot easier! Forget setting up variants one-by-one. Now, adding new products with variants can all be done on one page in a few easy steps. Find out more.
Update
Vend Register app release: iOS version 2.0.
We’ve released iOS version 2.0 of the Vend Register app. Customer and product search functions have been significantly improved, especially in cases where there is a high volume of products and customers. Vend now integrates with the Star Micronics mPOP all-in-one cash drawer and printer, and our interface now supports the large iPad Pro display. And you can now reprint a receipt without it being sent to a secondary printer.
Update
Ability to add sequential numbers to stock orders and returns.
You’re now able to add a sequential number to stock orders and returns. This means it will be easier to find invoices, and give you a better view over your supply chain. Find out more.
Update
Improvements to adding products and product CSV imports.
We’ve made improvements to CSV imports, so uploads will no longer fail without a notification. To keep your inventory in good health we’ve removed the ability to add blank product types, suppliers, brands, and tags. Find out more.
Update
Updates to the new Sell screen.
It’s now possible to enable and disable images on Quick Keys, as well as view a product name while editing Quick Keys. And it’s now possible to expand sales in your Sales History. Find out more.
Update
Improvements to Vend Ecommerce.
You can now allow shoppers to provide special instructions for their order at checkout. We’ve also made it easier to add images to pages or a collection, added a phone number field to the checkout form, and made enhancements to the Order Summary page so you can now click directly through to sales or products. Find out more.