Vend Product Updates.

With the latest version of Vend iOS, you can now retrieve parked sales directly from the Sell Screen. We've also replaced Void Sale with Discard Sale, and to keep reports tidy no record will be kept of discarded sales if no payment has been taken, no receipt has been printed, or no layby or return is made.

You will now find Park Sale and Discard Sale in the navigation bar of the Sell Screen, making them even easier to access.

Plus, the cash drawer will now open before setting your opening float (not afterward) and we've added support for partial refunds and exchanges when using iZettle. Find out more

Later this month you'll be able to group Sales, Inventory and Payment reports by day of the week and hour of the day, making it easier to drill into your store's activity and make decisions like when to be open to maximize your sales.

All report formatting options can now be found by clicking 'Format Results' - including options to group report rows by products or to show variants. Find out more

We've added new and more accurate 'Quick Cash' suggestions when accepting cash payments, saving time at checkout.

Plus, accepting split payments is now simpler with new help text to prompt Cashiers when processing these sales. Find out more

We've made it easier to find customers with enhanced search functionality on the customer page, plus new location filters and a datepicker. You can now also view all customer details (including store credit balances) in one place.

You no longer need the SKU or handle when uploading products using a CSV file. And, if you import a CSV with unrecognised column names, Vend will try to match these with expected ones. If essential information is still missing, you can download your CSV file with updated headings and re-upload it when fixed. Find out more. Find out more

We’re refreshing our Home screen dashboard to make it easier to use and more informative. You’ll be able to compare daily, weekly and monthly figures against the relevant previous period. Plus, all results will be tax inclusive or exclusive to match your sales tax setup. Find out more

iOS version 3.1.0 of the Vend POS app includes access to new and improved Customizable Receipts for iPad. Also, after completing a sale, you'll see a full Sale Summary - and have the ability to add a customer to your database when you email them a receipt. We've also made some minor bug fixes and performance enhancements. See what else is new.

Enjoy a fresh new look that’s easier to print and more durable, simpler receipt setup, the flexibility to add more details, and a more personalized experience for your customers. What's changed?

It's now possible to add more money to an existing gift card in Vend. All you need to do is search the gift card number from the Sell screen, then choose to add funds to the gift card. Find out more.

We've made improvements to how Vend POS works with Vend Display, our customer facing display app for iPad. If you use Vend Display, please update BOTH apps (Vend POS and Vend Display) in order to continue selling. You can do this by going to the App Store > Updates then clicking 'UPDATE' next to Vend POS and Vend Display. Vend POS also now supports all Star mC-Print2 and mC-Print3 printer models, and has had some minor bug fixes and performance enhancements.

As a default permission, Cashiers were previously unable to delete products in Vend. Now Admin users have the flexibility to choose whether Cashiers or Managers are authorized to delete products in Vend.

It's now possible to limit the amount of times a promo code can be redeemed in your store. Reward shoppers that get in first and ensure your promo codes aren't being over-used. Find out more.

At Vend, we want to make it easier than ever to connect to the retail apps you already love. That’s why we’re thrilled to announce our integration with WooCommerce. You’ll enjoy an instant two-way sync of sales, customers, products and inventory across your stores and online. Plus, you can sell via Facebook and Instagram while stock levels update instantly in WooCommerce and Vend. Find out more.

We've updated how filters work when setting up a promotion in Vend, so it's easier to include or exclude specific items from a promotion. Products will now only be included or excluded if they satisfy all different filters used to create a promotion, such as tag, type, brand, and supplier. You can always check which products your promotion will be applied to by looking under Type of Promotion. Find out more.

It's now easy to see which employees issued store credit to a customer and why. Just click the customers' details at the Sell screen to view who issued store credit, along with any related notes. Find out more.

Attract new and engage existing shoppers with Promo Codes! Share Promo Codes on your favourite channels, so customers can redeem special offers in-store. Find out more.

We're making improvents to our Sell screen on iPad to make checkout even faster for you and your shoppers.
What's changing?

• Search bars will appear on the Sell screen and will be split into Product and Customer search, making it easier to add relevant items or shoppers to a sale.
• On-Account, Loyalty and Store Credit balances can be viewed when a customer is added to a sale. Just click on the customer to expand and view their details.
• Notes can now be added in a single click, from the bottom of the cart.
• The slide-to-delete function for products is now disabled. To remove a product from a sale, simply click on the trash symbol next to an item.
• When a large number of products has been added to a sale, the ADD section will disappear while scrolling down, giving you more room to see what's in the cart. The section will then reappear when scrolling back up again.

Canadian retailers using Chase Merchant Services will now be able to directly connect with Vend on iPad to take faster, more secure payments in-store. Chase lets you accept all major credit and debit cards, as well as contactless payments such as Apple Pay. Find out more.

We've made updates to our PayPal integration to provide a smoother checkout experience, as well as support for PayPal’s latest card reader devices. Find out more.

You can now retrieve a parked sale directly from the Sell Screen by clicking the icon in the top right corner. You will still be able to retrieve parked sales from Sales History. Find out more.

Worldpay triPOS has released Fast Access Funding, which lets you access your funds in a matter of hours instead of days – even on weekends and public holidays. You can batch out anytime and receive funds in as little as an hour. You can also enable auto-batching (up to 5 times per day) to schedule payments at a time that best suits you, for example 11pm each day. Find out more.

We’ve made it even easier for retailers to encourage spending in-store with Tiered Promotions. Stores can set up a range of offers that reward shoppers for buying more items, for example buying 1 shirt to save 10% or buying 2 shirts to save 20%. You can also incentivise by dollar amount, such as spending $100 to get a free book, or $250 to get 3 free books. Find out more.

We've just released iOS version 2.7 of the Vend POS app, which includes: - Performance enhancements - Quick user switching for iPad

If a user role (e.g. cashier) in Vend does not have permission to apply promotions at the Sell screen, it's possible to switch users during a sale to apply a promotion with a relevant user role (e.g. manager or admin).

If you have seasonal employees, or just want extra security over your store data, you can now disable users temporarily without deleting their account or login details. While a user is disabled, they're unable to sign in to Vend. Just enable them again so they can log in and start selling right away. Find out more.

We've just released iOS version 2.7 of the Vend POS app, which includes major behind-the-scenes changes to improve overall app performance and enhancements to our new promotions feature. We've added support for Afterpay in Australia and New Zealand, and improvements to our integration with iZettle. Our Customer Facing Display app has also been updated with some performance enhancements.

We've made enhancements to the Sell screen on web. The updates provide more information about your sales, such as Promotions that have been applied to the sale. No existing workflows have been removed, and the changes only add functionality to the Sell screen. Find out more.

Vend is the first POS to offer an Afterpay integration in-store! Afterpay is a new payment option in Vend that lets you offer convenient instalment plans in-store without risk. When shoppers purchase goods with Afterpay you receive full payment for the items the next day, while your customers pay in four fortnightly instalments. It’s interest-free and when paid on time, there are no extra costs for shoppers. Find out more.

Advanced and Multi-outlet retailers can now customize their Spend & Save and Buy & Save offers to give customers a discount off the entire sale or just off specific items, as well as reward them with extra loyalty points. Find out more.

When adding a new customer in Vend, it's now possible to choose whether they're opted in to your marketing communications.

Vend is committed to helping our retailers globally work better. As part of our growth and in support of upcoming changes to EU data protection law (also known as GDPR), we will be updating our Terms of Use and Privacy Policy, as well as introducing new tools and features that will assist our customers in their compliance efforts.

We're continuing to improve our new Promotions feature. Our latest updates include:

• Search functionality to look up products within a Promotion
• The ability to quickly duplicate an existing Promotion

Retailers on Advanced and Multi-Outlet (or the latest Pro and Enterprise) plans now have access to more advanced promotional tools, including:

• Spend and Save: Shoppers spend a certain amount to receive a discount on their entire purchase
...more
• Buy and Save: Customers can buy selected products, or a certain number of products, to receive a discount on their full purchase
• Spend and Get: Shoppers spend a certain amount to get a free item with their purchase, or a dollar or percentage discount off an additional item
• Buy and Get: Customers can buy a certain product to get a free item with their purchase (i.e. Buy one get one free) or a dollar or percentage discount off an additional item
• Fixed Price Offer: Retailers can sell a selected group of items at a fixed price. For example, 5 T-shirts at $100 when they normally retail for $30 each

Find out more about Advanced Promotions.

Vend is taking its first step into AI with Dott. Dott is just that — a friendly dot (neither male nor female) — aiming to help retailers make better decisions about their stores and what to do next to grow. Dott will give retailers personalized suggestions based on data from their store and thousands of other Vend retailers. Learn more about our plans to unlock the benefits of AI for retailers.

We’ve released iOS version 2.6 of the Vend POS app, which includes:

• Performance enhancements for increased speed at checkout
• Fixed connectivity issues with Star printers

We’ve made some minor changes to receipts and the look of Vend’s Sell screen:

• Sell screen adjustments: products with lengthy names will now wrap nicely in a line item at the point of sale, instead of being truncated with “...”. We’ve also enlarged some fonts to make the sales process clearer at checkout.
...more
• Receipt changes: printed receipts have had minor font changes for added clarity. We’ve also enlarged and improved the look of email receipts!
• Customer groups: when adding a customer to a sale in Vend, the customer will now be labelled with the Customer Group they belong to.

We’ve released iOS version 2.5.14 of the Vend Register app, which includes:

• Vend Register now supports iOS 11.
• Faster loading and sync times on older iPads

We've updated the Home Dashboard in Vend with a fresh new look. Plus, we've added:

• Retail Metrics: view your Retail Dashboard metrics right from the Home Dashboard, and customize which graphs appear.
...more
• Top Sales People: if you have Advanced Reporting, you now have access to a graph of your top sales people on your Home Dashboard.
• Top Products Sold: this graph has been updated with a fresh new look, with the added ability to view top products sold by revenue, in addition to quantity sold.

Please note: The Home Dashboard aligns with the role permissions you’ve set in Vend. Your staff will only be allowed to see metrics you currently allow them to view in Vend.

Introducing Scanner by Vend — our free barcode scanning app that makes inventory counts a breeze! The app — previously known as Counter — integrates seamlessly with Vend, letting you perform on-the-go counts using your iPhone, iPad, or iPod Touch. No additional hardware required. ...more

Counts, product details and stock levels directly sync between Scanner and Vend POS, helping you save time and reduce human errors when performing inventory counts. Find out more.

Simplify your tax reporting and easily view:

• A breakdown of tax collected from sales
• Sales revenue attributed to different tax codes, and
• Any sales revenue that’s tax exempt

Based on feedback from retailers like you, we’ve made changes to Vend’s Sell screen search bar for Mac and PC, to make selling with Vend even faster. Here’s what’s changed:

• Product search and customer search are now split into two separate search bars
...more
• The location of the product search bar remains unchanged with the customer search bar on the right of the Sell screen above Sales Totals
• It’s now possible to search for variants in the product search bar
• Product search results display 30 products instead of 10

Find out more about Vend’s Sell screen for Mac or PC.

We’ve released iOS version 2.5.11 of the Vend Register app, which includes:

• Choice to receive alerts when an in-progress sale will result in negative stock
• Ability to print a customer’s address on receipts

To help buying decisions, and ensure data is always at hand when needed, we’ve updated our inventory reports to allow you to look back at stock levels and values from April 1, 2017 onwards. Have your stock information backed up for scenarios like missed inventory count deadlines, or claiming insurance for a robbery. Please note: we recommend saving any records before April 1, 2017 just in case they’re needed. ...more

Retailers using integrations or third party add-ons that sync with Vend inventory do not currently have access to Historical Inventory Reporting. We will send an additional update when this becomes available.