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Vend retail guide

The best guide to upgrading your multi-store retail management system.

Everything you need to know to successfully migrate from a legacy POS.

Presented by Vend.

Trusted by 20,000+ retailers including:

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Learn the ins and outs of researching and deploying a new retail solution.

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Select the perfect solution

Picking the right retail management system can get overwhelming. This guide outlines a procedure for researching and evaluating solutions with ease.

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Align varied business functions

Learn the cross-functional approach that multi-store retailers have taken to align multiple departments when deploying solutions.

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Get the right tools

This resource comes with a vendor matrix and workflow diagram. Use these tools to streamline the process of selecting and deploying a new retail system.

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Deploy the solution

Wise up on deployment procedures and techniques for efficiently implementing new retail technology across several stores.

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Make the most out of it

Learn about post-implementation best practices that will help you get the most out of your retail management solution.

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Gear up for future retail success

The retail industry doesn't stay stagnant, and neither should you. This guide shows you how to plan for the future and ensure your system keeps up with you and your customers.

Learn from some of the world's top retail authors.

Francesca Nicasio

Retail Expert and B2B Content Strategist

Francesca Nicasio is a retail expert from the award‑winning POS software company Vend. She's dedicated to writing about trends and tips that help retailers increase sales and serve customers better.

“Switching to a new retail management system may be daunting, but it's a task that you can't afford to postpone. Fortunately, with the right tools and processes, you'll find that it's completely doable and worth the effort.”

Ali Mroueh

Senior Account Manager and Channel Manager, Americas

Ali Mroueh has been on the forefront of helping large retailers migrate over to new retail management systems for several years now. He is incredibly driven and actively assists merchants in their transition, mainly because he has seen firsthand the transformation that a new retail system plays in the overall success of the retailer's business.

“Deploying a new retail management system is a lengthy process, but it's crucial to future-proofing your business. This guide makes things easier by providing insights and tools to keep you on track.”

The one POS system for retail success, from 1 store to 100+.

Vend is retail POS software, inventory management, ecommerce & customer loyalty for iPad, Mac and PC.
Easily manage and grow your business in the cloud.

  • Analytics
  • Ecommerce
  • Point of sale
  • Payments
Vend on mobile devices

Frequently asked questions.

Who is this guide for?

This guide is for multi-store retailers who are looking to switch to a new retail management system. If you're replacing your company's legacy system or if you're trying to figure out how to transition multiple stores to a new solution, then this guide is for you.

Why should I download it?

The definitive guide to upgrading your multi-store retail management system. is packed with insights, instructions, and recommendations to help you move to a new retail solution with minimal headaches.

It covers everything from researching and evaluating solutions to aligning departments and deploying the system, so you'll be guided at each step of the process.

To make the switch even easier, we've included a free vendor matrix guide for comparing solutions. You'll also get a workflow diagram so you can visualize the process and stay on track.

What makes this resource different from other whitepapers on the same topic?

Unlike most whitepapers, this guide uses more than one perspective to teach you how to move to a new retail solution. It also offers insights for every phase of the migration process, from initial program setup and choosing the right solution to deploying the system across your entire operation.

Is this guide about switching to Vend?

Nope. The purpose of this resource is to teach you how to upgrade to a new retail management system, regardless of which vendor you choose. The goal is to help you select the right solution for your business.

That said, if you do have questions on how to switch to Vend specifically, please visit our Help center or get in touch with us.

I have a small business, will I benefit from this guide?

While small businesses may pick up great nuggets from this resource, it's geared towards large retailers with more than 3 stores. If you're working at a smaller scale, we recommend checking out our POS System Buyer’s Guide, as it contains insights that are more relevant to small businesses.