Location—as you know—is critical to the success of your store (hence the common line “location, location, location”). That’s why you need to take your time and do your due diligence when figuring out where to set up shop.
Follow these steps when identifying potential locations for your store:
Start by making a list of ideal locations for your store. Based on the research you did above, you should already know which areas are most populated by your target customers, so you may want to set your sights on places where they live, work, and hangout.
You should also look at where your competitors are located; there could be a lot of potential in those areas. As Greg Kahn, founder and CEO of Kahn Research told Entrepreneur.com, “Quite simply, the best place to be is as close to your biggest competitor as you can be.” Why? Because chances are, your competition has done their research and they know which locations are good for business. Additionally, they have likely invested in driving traffic to their locations, so “by being in close proximity to your competitors, you can benefit from their marketing efforts.”
Once you have an idea of the best towns, cities, and neighborhoods for your store, it’s time to find vacant spaces you can move into. Fortunately, doing this is quite easy and there are plenty of tools you can use, such as:
Get in touch with the owners or leasing agents of potential spaces, then ask them about the rent and size of the property. Have them send you photos and a copy of the floorplan. If everything looks good, set up appointments to view the spaces you like.
There are several factors to consider when evaluating a rental space. Below are some of the questions you should ask. (Hint: You may want to print this out.)
The first thing you should do is gauge the “findability” of the location. If you had a hard time finding it, some of your customers may have trouble doing so as well.
Get the location’s crime rate numbers. Needless to say, the lower the better. A place with a low crime rate will attract more customers and potential employees.
Take note of the number of people and cars in the vicinity. More people and motorists could give your store higher exposure, but they may not necessarily translate into more sales. That’s why you should also look at traffic quality to ensure that the people and motorists in the area are the type of customers you want to have.
This depends on your needs, but a good guideline is to have at least 5 spaces per 1,000 sq ft.
You should also visit the location at night (or other times of the day) so you can evaluate the site during different periods of the day or week.
Ideally, you’d want the establishments in the area to complement your store and cater to the same market.
As mentioned above, having competitors in the area doesn’t have to be a negative thing as long as you’re able to compete successfully.
You have to make sure that the space can accommodate the merchandise and equipment you plan to bring in. Is there enough space for everything? Can vendors conveniently make deliveries? If the location currently doesn’t meet your needs, ask if you can make modifications to it.
If the building is new (i.e. if it was built within the last 20 years) you probably won’t encounter any major issues for several years. If it’s an older building though, be sure to ask about the last time any upgrades or major renovations were done to the place. If a building is say, 40 years old and they’ve never done anything to the roof yet, chances are, it’ll be due for an upgrade pretty soon.
HVAC, light, and water are essential to your operations, so see to it that everything’s up and running. (Or at least they should be before you move in.)
The more accessible a building is, the better. Plus, most places now have laws that require certain levels of accessibility. See to it that the building complies with all these requirements to avoid run-ins with the government (or worse; lawsuits) in the future.
Ask the landlord about their signage guidelines. How big should your signs be? Are lighted signs permitted? Get the answers to these questions and make sure they can accommodate the type of sign you want to set up.
If you need wireless and high-speed internet, for instance, you’ll want to make sure the space meets your connectivity requirements.
The five most common ones are gross, single net, double net, triple net, and percentage lease. The best lease will depend on the type of store you have, so talk to a leasing professional to determine your options.
It’s good to be cost-effective, but remember that when it comes to rent, lower doesn’t always mean better. Be sure to factor in traffic quantity and quality, neighboring establishments, as well as additional costs (i.e. maintenance, utilities, land rates/council tax etc.) before deciding where to lease.
Like most things, the “right” answer to this question depends on your business. Generally speaking though, you may be able to negotiate better rates if you opt for a long term lease.
Be sure to ask if your landlord is covering any type of insurance so you’ll know which ones to get for your business.
Some landlords take care of a property’s landscaping, repairs, and other maintenance tasks. Don’t forget to ask them about these services so you know what you’re responsible for.
If there is any part of the lease that you wish to modify, speak up. Haggle with prices and responsibilities and see to it that you’re getting the best deal possible. See if you can find out how long the property has been untenanted for, if it’s been vacant for a while you might have a good chance at bargaining on the rent down, or even getting a rent-free period.
After looking at different spaces and gathering the property and leasing information, carefully weigh the advantages and disadvantages of the spaces. Discuss it with your business partners, and if possible, speak to a real estate professional or lawyer and ask for advice before you sign any documents.
Time required: 1 - 3 weeks
Materials: Your favorite note-taking device (smartphone, pen & paper, etc.), mode of transport, phone, calculator, computer.