Vend is now a part of the Lightspeed family!

Vend is now part of the Lightspeed family, which means the ePOS system loved by tens of thousands of the world’s best businesses now has even more resources to help retailers innovate and grow.

Are you a current Vend customer?

The retail management system you know and love will continue to improve, faster than ever before. And as part of the Lightspeed family, you'll benefit from having a one-stop commerce platform that gives you the tools you need to succeed in today's fast-moving retail environment.

Looking for an ePOS and retail management system?

Vend—now Lightspeed Retail (X-Series)—supports retailers to streamline operations, delight customers and grow their business across all channels. Whether you're looking to sell in-store, online and everywhere in between, Lightspeed gives you the tools you need to scale.

Simplify and scale with Lightspeed

With Vend now a part of Lightspeed, our resources and offerings have significantly expanded. Below are some of the high-level benefits.

Unify your offering

Unite physical stores with online channels for a seamless customer experience.

Increase visibility

Access real-time insights into your sales, product and team performance.

24/7 support

Get dedicated support from retail experts who understand your business.

Unified ePOS and Payments.

Lightspeed (ex Vend) offers a unified platform with Payments seamlessly embedded into your ePOS. This automates your payment process, leading to:

  • Fewer errors and speedier check-outs with no more manual key-ins
  • Easy access to batch reports & settlements directly from your ePOS
  • Top-notch security with PCI compliance, plus end-to-end encryption for all transactions

One platform to manage multiple locations.

Oversee inventory, sales, and customer information across all of your sales channels and retail outlets, no matter where you are. Log in to your backend and watch your overall sales, or deep dive into a specific outlet, best-selling products or employee performance.

Inventory Management with accuracy.

Enjoy the same inventory tracking software from Vend, now on Lightspeed. Prevent running out or overstocking, while keeping an eye on multiple locations and channels.

  • Track levels & SKUs, product variants and unique serial numbers across all your channels
  • Order stock directly from our ePOS with built-in purchase orders
  • Have full control over products & pricing – optimise floor sales, manage discounts & promotions and set up seasonal promotions in advance

Marketing and Loyalty to grow your reach.

Use Lightspeed Marketing and Loyalty by Marsello, to acquire customers, cultivate stronger relationships, and keep them coming back.

  • Launch a loyalty program that rewards shoppers both in-store and online
  • Keep in touch and stay top of mind using robust email marketing tools
  • Launch SMS campaigns and enjoy the high open and click rates of text messages
  • Create smart customer segments using behavioural data

The world’s best businesses use Lightspeed

“Since Lightspeed acquired Vend, there's been even more features. We're finding different features all of the time. It’s been great. We absolutely love it.” - Matthew Farr, Founder, NipNip

“After a while, I switched to another Lightspeed product, Vend, which was great in its simplicity. It was so easy to use. All the staff got trained on it so quickly and it ticked all the right boxes.” - James Robertson, Founder, Isle of Skye Candle Co.

[Speaking on Lightspeed Payments] “Security is very strong. Everything's under control. It makes my job on PCI compliance much easier as well. It's cut down work for me and limited any potential risk so I’m very happy with that.” - Mick Smith, Finance Director, Smith's Garden Centre

eCommerce to take your business online.

You can also leverage Lightspeed eCom with Vend, now Lightspeed Retail. Engage your customers where they prefer to shop – social selling to online marketplaces.

  • Integrate shipping to track orders every step of the way – from dispatch to delivery
  • Market your business across channels – integrate social channels, boost SEO and share email notifications
  • Grow from local to global – make your online store available in up to 14 languages and offer multiple currencies

Open API to customise your workflows

Customise your business like never before. Use Lightspeed’s (ex Vend) powerful retail API that extends your ePOS platform’s capabilities. Build custom reports & checkout workflows, connect all your channels, integrate to enterprise ERP and accounting, and much more.

Lightspeed Capital for business funding

Lightspeed Capital is a merchant cash advance program. With Vend now a part of Lightspeed, you can also have quicker and easier access to business funding to grow your business, maintain cash flow and finance new projects.

  • Access funding without personal credit checks with no impact on your score
  • Benefit from a flat-fee payment structure – no hidden costs or fluctuating interest
  • Receive cash advance in as little as two business days, deposited straight into your bank account

Integrate with leading retail applications.

Enhance Lightspeed's capabilities further by seamlessly integrating with top-tier accounting software, ERP systems, marketing tools, and other essential platforms.

Considering the switch to Lightspeed?

Make the transition to Lightspeed (ex Vend) effortlessly. Our dedicated industry experts will guide you through every step, from payments setup to data & hardware migration.

  • Around-the-clock support
  • One-on-one onboarding sessions
  • Affordable & durable hardware to set up your venue
  • Dedicated Account Manager to directly address all your queries

See if Lightspeed is right for you.

Set up your free account and see how Lightspeed can help you manage sales, inventory, customers, suppliers, payments and reporting in real-time.

FAQs

Are Vend and Lightspeed the same company?

Yes, Vend is now part of the Lightspeed family. Our passion and commitment to retailers remains the same, and we’ll continue to grow our platform of solutions; including point of sale, inventory, reporting, and other features to help you manage your business.

Who do I contact for support?

You can rely on Lightspeed’s support team 24/7. As a Lightspeed customer, you also have access to videos and training material to help you get the most out of the solution. There’s also the Lightspeed Retail
Help Center, which contains thousands of easy-to-follow guides.