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Technology & Omnichannel Archive

6 Big Mistakes Retailers Make When Dealing with Data

Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • May 5, 2015 •
It’s no question that data is a godsend for many retailers. Analytics can help you get to know …

Top 7 Reasons Behind High Ecommerce Bounce Rates (and How to Address Them)

Customer Experience , Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • April 21, 2015 •
You’ve worked hard to get people to visit your online store, but are you inadvertently sending them packing? …

Don’t Get Left Behind: 6 Ways Retailers Can Adapt and Evolve along with Customers

Customer Experience , Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • February 17, 2015 •
Change. Whether you’re someone who welcomes it with open arms, or you’re the type who tries to maintain …

Selling on Online Marketplaces: A Basic Guide to Setting Up Shop on Amazon, eBay, and Etsy

Retail Tips & Trends , Sales & Marketing , Technology & Omnichannel Francesca Nicasio • February 3, 2015 •
Establishing an ecommerce presence is pretty much a no-brainer for any modern retailer. Having an online storefront not …

How to Collect Data in Your Store and Four Ways to Use It

Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • January 6, 2015 •
This is a guest post from our friends at Collect. Retail stores have long been collecting basic details …

Transitioning to EMV: Smart and Simple Tips for Getting Ready

Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • December 30, 2014 •
If you’re a US retailer, then you’ve likely heard about the country’s transition to the more secure EMV …

4 Smart Investments Retailers Can Make in 2015 (and How to Minimize Risk)

Customer Experience , Retail Tips & Trends , Staffing & Store Management , Technology & Omnichannel Francesca Nicasio • December 23, 2014 •
There’s some truth to the saying “You have to spend money to make money.” When you’re running a …

EMV 101: What It Is and Why Every US Retailer Should Care

Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • November 25, 2014 •
Heads up, US merchants: EMV aka chip-and-pin—a more secure payment standard for credit and debit cards—is well on …

4 Friction Points Every Retailer Should (and Can) Eliminate from the Shopping Experience

Customer Experience , Retail Tips & Trends , Staffing & Store Management , Technology & Omnichannel Francesca Nicasio • November 18, 2014 •
We don’t need a crystal ball to see that the future of retail involves frictionless shopping experiences. Today’s …

The Savvy Retailer’s Guide to Online and Mobile Ordering, Store Pickup, and Same Day Delivery

Retail Tips & Trends , Technology & Omnichannel Francesca Nicasio • October 7, 2014 •
If you’ve been keeping up with industry news, then you’ve likely come across the term omnichannel, which in …
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